E-Commerce Executive

Publicis Groupe ANZ; Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical coverage

Life insurance

Phone allowance

Birthday leave

Job summary

Publicis Groupe seeks an E‑commerce Executive to manage online store campaigns, upload products with complete descriptions, and coordinate with stakeholders for content and promotions. You will monitor performance via web analytics, adjust strategies, and ensure stock fulfilment, while collaborating with marketplace partners to drive sales growth.

The role requires 1–2 years in eCommerce, strong English communication, and a detail‑oriented mindset.

Qualifications

• Degree in marketing management, business, IT or equivalent.
• 1-2 years of proven experience working in an eCommerce role.
• Knowledgeable about consumer preference related to e-Commerce.
• Strong configuring, problem solving, market research, data analytic and organizational skills.
• Attention to detail and strong desire to succeed.
• Good English verbal and written communication skills.

Responsibilities

• Set up campaigns on online stores with accurate data for reports and keep up with trends.
• Upload new and existing products with complete descriptions; monitor inventory levels.
• Collaborate with stakeholders to deliver effective content and promotions.
• Coordinate with marketplace representatives on promotions and campaigns.
• Monitor campaign performance with web analytics and adjust as needed.
• Execute promotional plans across websites and ensure timely live activation.
• Ensure stock fulfilment meets customer expectations.
• Analyze sales data to forecast future sales and stock needs.
• Plan around key events and manage budgets according to sales trends.
• Build strong relationships with key account management teams and drive monthly top‑ups.

Skills

English communication

Data analysis

Attention to detail

Problem solving

Education

Degree in marketing management

Tools

Web analytics

Job description

Company description

Publicis Groupe, known for its world-renowned creativity, best in class technology, digital and consulting expertise, is the world’s third largest communications group in the world. With more than 80,000 people in over 100 countries, the Groupe has four Solution hubs: Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis Sapient, and Health & Wellbeing with Publicis Health.

Since 2014 and the acquisition of Sapient, Publicis Groupe has undergone a profound transformation by scaling a new model connecting data, creativity and technology. We have continued on that journey with the 2019 acquisition of Epsilon to further scale our data led offering and provide true momentum to our clients own transformation. This model, with a country led approach, is called the “Power of One” and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organisation.

It breaks down the silos between Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health making them work seamlessly and efficiently to help clients transform marketing and business at scale.

Never has our vision and drive for Power of One been as demonstrable as in the role of the Global and Regional Client lead. The Publicis Groupe is a brand led organisation powered by data driven global Practices and has our clients at the absolute core of our business. The role of a RCL is essential for driving growth, for understanding and leading our clients own transformation through delivering the true scale our agencies capabilities. A RCL sets the vision, builds a culture of collaboration and curates a team of experts from our whole Groupe to deliver on that promise.

They are true leaders with responsibility for revenue, profitability and leading the relationship with our clients. We could not be more committed to delivering excellence and we articulate our approach to that as the following;

Clients Come First; The entire Publicis Groupe transformation was designed to put clients at the center of all we do. Their needs and objectives drive the solutions we provide in order to help them win and grow.

We are Seamless; We have created the powerful role of the Regional Client Leader. One person who acts as one point of access and one point of accountability to tap an 80,000-deep pool of talent - free from silos, legacy, and convention.

We are Frictionless; We have unified P&Ls and removed all operational barriers that enable true collaboration.

We are Modular; The core benefit of our new organization is not only in the depth and range of capability but, more importantly, in our ability to configure situationally; the ability to configure around individual client needs and an open architecture to plug & play world class partners when needed. Modularity is critical as it enables a future proof way for this organization support innovation now and keep pace the changes that show no sign of stopping.

We are United; By fusing together our creative, intelligence, and technology expertise, we are able to provide clients with transformative ideas and consumer experiences, unlike any other agency or holding company in the marketplace.

Responsibilities

E-commerce Executive ensures that campaigns on online stores are set-up correctly, furnish with accurate data points for reports and stay up to date with all process and industry trends.

The E-Commerce Executive should remain abreast of and contribute to knowledge about products, promotions, and consumers’ preferences.

• Responsible for day-to-day execution and implement of the e-commerce trading activities across online marketplaces (product listing, promotion, price change, campaign banner management);
• Planning on new and existing products upload. Ensure all product uploads are complete with full description. Track inventory levels and products removal (if necessary).
• Work closely with related stakeholders to deliver effective content and promotions.
• Liaises with marketplace’s representative on all promotion and campaign activities.
• Monitor the ongoing performance of online promotions, making recommendations for change and improvement.
• Implement & execute the promotional plan across the websites, ensuring all promotional activity goes live correctly and according to plan.
• Ensure the stock fulfilment to meet customer’s expectation.
• Use web analytics to monitor performance of all the key elements of campaigns.
• Conduct regular research on competitors and their trading conditions.
• Analyzing sales-related data to predict future sales and stock requirements.
• Planning for key events like double day, mid-month madness and pay days, allocating budgets and shifting them as per sales trends.
• Build relationship with retail store key account management teams and initiate top ups every month.

Qualifications

• Degree in marketing management, business, IT or equivalent.
• 1-2 years of proven experience working in an eCommerce role
• Knowledgeable about consumer preference (related to e-Commerce), procedures & techniques in e-commerce.
• Solid configuring, problem solving, market research, data analytical, consulting, and organizational skills.
• Attention to detail and strong desire to succeed.
• Good English verbal and written communication skills.

Additional information

Our employee benefits package comprises the following:

• Generous leave entitlements, including birthday leave, rest day and family care leave.
• Office closure for World Mental Health Day 10th October.
• Additional Company closure for all 4 major festive Celebrations
• Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
• Life and personal accident insurance and group hospitalization and surgery.
• A hybrid working schedule and with Friday disconnects.
• Rest Relax & Recharge - office closure last week of December every year.
• Phone Allowance