E-Commerce Admin Intern: Hands-on Ops & Data

Maxaudio

Kuala Lumpur

On-site

MYR 8,900 - 13,000

Part time

14 days+

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Job summary

Maxaudio Online Sdn Bhd is seeking a motivated Business Administration Intern to join our team at Taman Maluri Cheras, Kuala Lumpur. This internship offers hands-on experience across customer service, e‑commerce, digital marketing, logistics, data, AI tools, and online business operations.

The role provides guidance and hands-on training to develop practical skills for operating a real e‑commerce business, with exposure to real customers and orders, and opportunities to contribute to daily

Qualifications

Currently pursuing a Diploma or Degree in Business, Marketing, E‑Commerce, Management, Communication or a related field.
Good communication skills in Bahasa Malaysia and English.
Friendly, patient, responsible and customer‑oriented.
Willing to learn and comfortable asking questions.
Basic computer and Microsoft Excel skills.
Able to work independently as well as within a team.
Good attention to detail and ability to manage tasks responsibly.

Responsibilities

Respond to customer enquiries and assist with product, order, delivery, return and exchange issues.
Handle customer complaints, reviews and ratings professionally.
Assist with returns, refunds, exchanges and marketplace disputes.
Perform basic data entry, reporting and information management.
Use AI tools to improve daily tasks and work efficiency.
Assist with other day‑to‑day e‑commerce and customer service tasks as required.