Dynamics 365 CRM Solutions Lead

7803 Avanade Malaysia Company; Kuala Lumpur; On-site; MYR 240,000 - 420,000; Full time

Job summary

Avanade Malaysia is seeking a seasoned Manager, Solution Development to lead Microsoft Dynamics 365 Online CRM delivery. You will steer technical teams, translate client needs into robust CRM solutions, and drive best-practice development, testing, and deployment across projects.

With 12+ years in IT application development and 5+ years in technical leadership, you will mentor teams, enforce coding standards, and collaborate with analysts, architects, and stakeholders to ensure high-quality

Qualifications

• 12+ years in IT application development with 5+ years in technical lead or technical solution architect role.
• Hands-on experience with Microsoft Dynamics 365 CRM Online.
• Experience in Singapore Health & Public Sector Industry.
• Familiar with HCC or GCC environments.
• Strong knowledge of C#, OOP, JavaScript, and integration via REST APIs and SFTP, SSIS.
• Experience in team management, technical coaching, and delivery ownership.
• Familiarity with DevOps tools like Azure DevOps, Jenkins, Bitbucket, and solution deployment best practices.
• Hands-on experience with CRM data migration tools such as KingswaySoft SSIS Integration Toolkit.

Responsibilities

• Lead the technical delivery of Microsoft Dynamics 365 Online CRM solutions, ensuring timely and high-quality execution.
• Manage and mentor technical teams, driving accountability, coding standards, and best practices.
• Collaborate with business analysts, solution architects, and client stakeholders to translate requirements into technical solutions.
• Oversee CRM customization, including entities, attributes, business rules, workflows, and plugins.
• Provide technical direction for API development and system integrations using C# Web APIs and RESTful services.
• Manage version control and code collaboration using Bitbucket or similar tools.
• Ensure effective deployment and configuration management through CI/CD pipelines and tools such as Jenkins.
• Coordinate and perform CRM data migrations, preferably using SSIS or KingswaySoft.
• Implement and enforce unit testing practices using mock frameworks.
• Use tools like XRM Toolbox to enhance productivity and solution quality.
• Support the creation, packaging, and deployment of CRM solutions and environments.

Skills

Leadership

Dynamics 365 CRM

C#

JavaScript

REST APIs

SSIS

DevOps

Bitbucket

Jenkins

KingswaySoft

Azure DevOps

Team management

Tools

KingswaySoft SSIS Integration Toolkit

Job description

Avanade Malaysia is seeking a seasoned Manager, Solution Development to lead Microsoft Dynamics 365 Online CRM delivery. You will steer technical teams, translate client needs into robust CRM solutions, and drive best-practice development, testing, and deployment across projects.

With 12+ years in IT application development and 5+ years in technical leadership, you will mentor teams, enforce coding standards, and collaborate with analysts, architects, and stakeholders to ensure high-quality