Duty Manager

Bertam Resort & Water Park Penang; Kepala Batas; On-site; MYR 30,000 - 36,000; Full time

Benefits offered by this job

Free parking

Health insurance

Meal provided

Opportunities for promotion

Job summary

Jora Malaysia is seeking a friendly, reliable waiter/waitress to join our team in Penang. You will greet guests, take orders, and provide prompt service to ensure a pleasant dining experience.

Responsibilities include handling orders, serving food and beverages, answering questions, checking on guests, and maintaining a clean dining area. Apply by showcasing your customer service skills and willingness to work flexible hours.

Qualifications

• Previous experience in a restaurant or customer service is an advantage.
• Excellent communication and interpersonal skills.
• Friendly, polite, and professional demeanor.
• Ability to work in a fast-paced environment.
• Willing to work weekends and public holidays.
• Team player with strong attention to detail.
• Willingness to learn and follow instructions.

Responsibilities

• Greet and welcome customers in a friendly manner.
• Take accurate food and beverage orders.
• Serve food and drinks promptly and professionally.
• Answer customers' questions about menu items and make recommendations when needed.
• Check on customers throughout their meal and respond to requests.
• Clear and clean tables and maintain a neat dining area.
• Process customer bills and payments accurately.
• Coordinate with kitchen and other staff to ensure smooth service.
• Follow food safety, hygiene, and company procedures.
• Handle customer concerns politely and professionally.

Skills

Communication

Interpersonal skills

Team player

Attention to detail

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a friendly, reliable, and customer-focused Waiter/Waitress to join our team. The successful candidate will provide excellent service to guests, take food and beverage orders, and ensure a pleasant dining experience.

Responsibilities:

• Greet and welcome customers in a friendly manner.
• Take accurate food and beverage orders.
• Serve food and drinks promptly and professionally.
• Answer customers' questions about menu items and make recommendations when needed.
• Check on customers throughout their meal and respond to requests.
• Clear and clean tables and maintain a neat dining area.
• Process customer bills and payments accurately.
• Coordinate with kitchen and other staff to ensure smooth service.
• Follow food safety, hygiene, and company procedures.
• Handle customer concerns politely and professionally.

Requirements:

• Previous experience in a restaurant or customer service role is an advantage.
• Good communication and interpersonal skills.
• Friendly, polite, and professional attitude.
• Able to work in a fast-paced environment.
• Able to work flexible hours, including weekends and public holidays.
• Team player with good attention to detail.
• Willingness to learn and take instructions.

Pay: From RM3,000.00 per month

• Free parking
• Health insurance
• Meal provided
• Opportunities for promotion

Application Question(s):

• Do you have previous experience as a waiter/waitress or in customer service?
• Are you willing to work shifts, weekends, and public holidays?
• How many years of restaurant/service experience do you have?