Driver Operations & Performance Analyst

Shopee; Kuala Lumpur; On-site; MYR 33,480 - 55,800; Full time

Job summary

Shopee is hiring for an operations management role in Kuala Lumpur, Malaysia. The candidate will build performance tracking tools, enhance operational workflows, and support rider satisfaction. Experience in operations and familiarity with e-commerce will be advantageous.

Applicants should possess 1-3 years of relevant experience and strong analytical skills, with proficiency in MS Excel and PowerPoint being essential. Fluency in English and additional languages is preferred.

Qualifications

• 1-3 years of experience in operations management.
• Flexible and able to take on new tasks independently.
• Familiarity with MS Excel and PowerPoint for data analysis.

Responsibilities

• Build and maintain performance monitoring tools.
• Identify inefficiencies and implement improvements.
• Provide direct support to riders to enhance satisfaction.

Skills

Operations management

Analytical skills

Communication in English

Familiarity with MS Excel

Teamwork

Job description

Shopee is hiring for an operations management role in Kuala Lumpur, Malaysia. The candidate will build performance tracking tools, enhance operational workflows, and support rider satisfaction. Experience in operations and familiarity with e-commerce will be advantageous.

Applicants should possess 1-3 years of relevant experience and strong analytical skills, with proficiency in MS Excel and PowerPoint being essential. Fluency in English and additional languages is preferred.