Documentation & Compliance Analyst

Maxis; Kuala Lumpur; On-site; MYR 72,000 - 120,000; Full time

Job summary

Maxis in Malaysia seeks a dedicated Documentation Governance professional to lead end-to-end documentation management for USP and NADI programmes, ensuring audit-readiness and regulatory compliance with MCMC guidelines.

You'll maintain centralized repositories, perform quality checks, prepare Technical Self Declarations, support audits, and consolidate weekly and monthly reports to keep leadership informed of project readiness and record integrity.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Economics, Engineering or related field.
• Minimum 2-5 years experience in documentation governance, compliance management, programme administration or telecommunications project management.

Responsibilities

• Document Control & Repository Management: Maintain centralized document repositories for USP and NADI programmes and ensure all records are filed for audit readiness.
• Compliance Tracking & Quality Assurance: Perform routine checks on technical records and permits; close documentation gaps prior to claims submissions.
• Regulatory Submissions (TSD): Prepare, compile, and submit Technical Self Declaration documents per MCMC guidelines.
• Audit & Verification Support: Assist audits, site visits, and verification with timely documentation and evidence.
• Management Reporting: Aggregate statuses to produce weekly and monthly reports for leadership visibility.

Skills

Documentation governance

Compliance management

Programme administration

Telecom project management

Audit support

Education

Diploma or Bachelor's Degree in Business Administration, Economics, Engineering or related field

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Execute and maintain the end-to-end documentation management and compliance tracking for Maxis's USP and NADI programmes. Act as the central gatekeeper for project repositories, ensuring all technical, operational, and regulatory records are highly accurate, audit-ready, and fully compliant with MCMC guidelines. By proactively identifying documentation gaps, preparing regulatory submissions, and supporting verification exercises, this role plays a crucial part in facilitating successful regulatory audits and ensuring timely, accurate claim submissions.

1. Document Control & Repository Management: Maintain and organise centralised document repositories for USP and NADI programmes. Ensure all technical, operational, and regulatory records are accurately filed to guarantee full data traceability and continuous audit readiness.

2. Compliance Tracking & Quality Assurance: Perform routine quality checks on technical records, permits, and site acceptance documents. Track compliance statuses to proactively identify missing information and ensure all documentation gaps are closed prior to formal claim submissions.

3. Regulatory Submissions (TSD): Prepare, compile, and submit Technical Self Declaration (TSD) documentation, ensuring all supporting evidence is accurate and strictly adheres to MCMC regulatory guidelines.

4. Audit & Verification Support: Support MCMC audits, site visits, and claim verification exercises by promptly retrieving, compiling, and providing the necessary documentation and administrative evidence to auditors and internal stakeholders.

5. Management Reporting: Consolidate documentation statuses and compliance data to prepare weekly and monthly reports, providing management with clear visibility on project readiness, missing records, and overall regulatory compliance.

What you'll need for this role:

• Diploma or Bachelor's Degree in Business Administration, Economics, Engineering or related field
• Minimum 2-5 years experience in documentation governance, compliance management, programme administration or telecommunications project management

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance - regardless of ethnicity, gender, age, education, religion, nationality or physical ability.