Documentation & Compliance Analyst

Menara Maxis; Malaysia; On-site; MYR 70,000 - 90,000; Full time

Job summary

Maxis invites talented professionals to join us in Malaysia to strengthen our documentation governance and regulatory compliance capabilities. You will manage central document repositories for USP and NADI programmes, ensure data traceability, and prepare evidence for audits and regulatory submissions.

By performing quality checks, tracking compliance, and supporting verification exercises, you’ll help maintain audit readiness and timely claim submissions, collaborating with cross-functional

Qualifications

• Experience in governance and regulatory documentation.
• Ability to manage compliance records and audits.
• Experience in telecom projects is a plus.

Responsibilities

• Maintain centralized document repositories for USP and NADI programmes.
• Perform quality checks on technical records, permits, and site docs.
• Prepare and submit Technical Self Declarations (TSD) per MCMC guidelines.
• Support MCMC audits, site visits, and claim verification.
• Consolidate statuses and produce weekly/monthly management reports.

Skills

Documentation governance

Compliance management

Programme administration

Telecommunications project management

Education

Bachelor's or Diploma in Business Administration

Bachelor's or Diploma in Economics

Engineering related field

Job description

Are you ready to get ahead in your career? We want to empower you to turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical? Execute and maintain the end-to-end documentation management and compliance tracking for Maxis’s USP and NADI programmes. Act as the central gatekeeper for project repositories, ensuring all technical, operational, and regulatory records are highly accurate, audit-ready, and fully compliant with MCMC guidelines. By proactively identifying documentation gaps, preparing regulatory submissions, and supporting verification exercises, this role plays a crucial part in facilitating successful regulatory audits and ensuring timely, accurate claim submissions.

1. Document Control & Repository Management: Maintain and organise centralised document repositories for USP and NADI programmes. Ensure all technical, operational, and regulatory records are accurately filed to guarantee full data traceability and continuous audit readiness.
2. Compliance Tracking & Quality Assurance: Perform routine quality checks on technical records, permits, and site acceptance documents. Track compliance statuses to proactively identify missing information and ensure all documentation gaps are closed prior to formal claim submissions.
3. Regulatory Submissions (TSD): Prepare, compile, and submit Technical Self Declaration (TSD) documentation, ensuring all supporting evidence is accurate and strictly adheres to MCMC regulatory guidelines.
4. Audit & Verification Support: Support MCMC audits, site visits, and claim verification exercises by promptly retrieving, compiling, and providing the necessary documentation and administrative evidence to auditors and internal stakeholders.
5. Management Reporting: Consolidate documentation statuses and compliance data to prepare weekly and monthly reports, providing management with clear visibility on project readiness, missing records, and overall regulatory compliance.

What you’ll need for this role:

• Diploma or Bachelor's Degree in Business Administration, Economics, Engineering or related field
• Minimum 2-5 years experience in documentation governance, compliance management, programme administration or telecommunications project management

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Tomorrow Begins Today We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today, as we make aspiration achievable today with reliable connectivity and simple experiences. We deeply believe that the key element to our success has always been our people. Visit our careers page to learn more about #LifeAtMaxis. #SimplyMaxis

#SimplyMaxis Culture To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance, and possibilities to embody our culture values. Our #SimplyMaxis culture encompasses four values which are ‘Keep It Simple’, ‘Focus On Real Customer Needs’, ‘Go For Gold’, and ‘Celebrate Winning Together’. Watch these videos and hear from our people who live and breathe our #SimplyMaxis culture.