Distribution & NDC Strategy Manager

Malaysia Airlines; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Malaysia Airlines is seeking a Manager, Distribution to lead and develop the distribution operations, including GDS, NDC and ADM enforcement, with a strong focus on building an agile, cost-aware distribution framework.

You will manage cross-functional teams, budgets, SOPs, and a DSS Helpdesk, driving adoption of NDC as a primary channel and collaborating with Revenue Management, Regional Sales, and IT.

Qualifications

• Bachelor's degree in business, IT, Computer Science, or related discipline.
• At least 7 years of relevant work experience in 1A Reservation & Ticketing System or similar domains.
• Experience leading distribution operations and cost management.

Responsibilities

• Lead and develop a high-performing distribution team.
• Budget GDS, NDC, Auditing and project costs with governance.
• Analyze and optimize the distribution ecosystem.
• Develop NDC as the lead distribution channel with cross-functional support.
• Maintain auditable reporting and track compliance.
• Undertake DSS Helpdesk tasks as needed.

Skills

Communication skills

Reservation & Ticketing

Leadership

Technical communication

Customer focus

Education

Bachelor's degree in business/ IT/ CS

Job description

Malaysia Airlines is seeking a Manager, Distribution to lead and develop the distribution operations, including GDS, NDC and ADM enforcement, with a strong focus on building an agile, cost-aware distribution framework.

You will manage cross-functional teams, budgets, SOPs, and a DSS Helpdesk, driving adoption of NDC as a primary channel and collaborating with Revenue Management, Regional Sales, and IT.