Director of Card Operations

Businesslist; Kuala Lumpur; Sur place; MYR 167 000 - 223 000; Plein temps

Avantages offerts par ce poste

Permanent employment

Résumé du poste

Businesslist in Kuala Lumpur, Malaysia, seeks a Director Of Card Operations to lead daily card operations and ensure accurate, timely service across the card service processes.

You will set priorities, review workflows, monitor performance, and coordinate with internal teams to resolve issues and maintain clear handovers. The role demands meticulous records, strong attention to detail, and a proven ability to drive efficiency in Banking & Financial Services.

Qualifications

• Strong capability in managing card operations and service processes.
• Experience in reviewing workflows and improving procedures.
• Ability to monitor service delivery and resolve issues promptly.
• Clear understanding of card processing activities and controls.
• Ability to coordinate across internal teams and manage priorities.
• Attention to detail in maintaining operational records and outcomes.

Responsabilités

• Lead daily card operations to maintain accurate, timely and consistent service delivery.
• Set operational priorities and coordinate activities across card service processes.
• Review workflows and introduce practical improvements that strengthen service outcomes.
• Monitor operational performance and address issues that may affect card processing.
• Work with relevant internal teams to resolve operational matters and maintain clear handovers.
• Maintain clear operational records to support informed decisions and process continuity.
• Identify recurring process gaps and implement actions to improve efficiency.
• Provide operational direction for card-related activities within the Banking & Financial Services department.

Connaissances

Card operations

Workflow review

Operational monitoring

Cross-team coordination

Operational records

Process efficiency

Description du poste

• Lead daily card operations to maintain accurate, timely and consistent service delivery.


• Set operational priorities and coordinate activities across card service processes.


• Review workflows and introduce practical improvements that strengthen service outcomes.


• Monitor operational performance and address issues that may affect card processing.


• Work with relevant internal teams to resolve operational matters and maintain clear handovers.


• Maintain clear operational records to support informed decisions and process continuity.


• Identify recurring process gaps and implement actions to improve efficiency.


• Provide operational direction for card-related activities within the Banking & Financial Services department.

The Successful Applicant

A successful Director Of Card Operations should have:

• Strong capability in managing card operations and related service processes.


• Experience in reviewing workflows and improving operational procedures.


• Ability to monitor service delivery and resolve operational issues promptly.


• Clear understanding of card processing activities and operational controls.


• Ability to coordinate work across internal teams and manage operational priorities.


• Strong attention to detail when maintaining operational records and tracking outcomes.

What's on Offer

• Permanent employment.


• Monthly salary of MYR 15000 to MYR 20000.