Director, FI Partnerships & Growth (Malaysia)

Fintech News; Petaling Jaya; On-site; MYR 400,000 - 650,000; Full time

Job summary

Mastercard seeks a Director of Account Management, Financial Institutions, to lead strategic partnerships across Malaysia. You will build senior relationships, identify growth opportunities, and drive commercial outcomes by coordinating with Product, Marketing, Services, and Finance teams.

You will develop account plans and business cases to expand Mastercard's product portfolio within customer portfolios, while negotiating partnerships and delivering customer value in a dynamic payments

Qualifications

• Significant experience in account management, relationship management, business development, or commercial leadership roles.

Responsibilities

• Develop and execute account strategies to strengthen customer relationships and drive sustainable growth across assigned financial institution partners.
• Build and maintain senior-level relationships with customer stakeholders, acting as a trusted partner and advisor.
• Identify opportunities to expand Mastercard's products, services, and solutions within existing customer portfolios.
• Lead business reviews, strategic planning discussions, and customer engagement activities.
• Collaborate closely with Product, Marketing, Services, Finance, Legal, and other cross-functional teams to deliver customer outcomes.
• Drive portfolio performance by monitoring business results, identifying growth opportunities, and supporting execution of commercial initiatives.
• Prepare strategic presentations, business recommendations, and customer proposals for both internal and external stakeholders.
• Support negotiations, business cases, and partnership initiatives designed to strengthen long-term customer engagement.
• Monitor market, competitive, and industry developments to identify risks and opportunities impacting customer portfolios.
• Contribute to a collaborative, growth-oriented culture while supporting broader market objectives and priorities.

Skills

Account management

Relationship management

Business development

Commercial leadership

Job description

Mastercard seeks a Director of Account Management, Financial Institutions, to lead strategic partnerships across Malaysia. You will build senior relationships, identify growth opportunities, and drive commercial outcomes by coordinating with Product, Marketing, Services, and Finance teams.

You will develop account plans and business cases to expand Mastercard's product portfolio within customer portfolios, while negotiating partnerships and delivering customer value in a dynamic payments