Digital Workplace Consultant

SoftwareOne; Kuala Lumpur; Hybrid; MYR 90,000 - 120,000; Full time

Job summary

SoftwareOne is seeking a Digital Workplace Consultant to drive Microsoft 365 solutions and guide customers through digital transformation. You will combine technical consulting, project delivery, and customer support to achieve exceptional business outcomes.

This role involves working on cloud, security, collaboration, and AI solutions, leading workplace transformation initiatives, and enabling customers to work securely and efficiently across their organization.

Qualifications

• Experience with Microsoft 365 technologies: Exchange Online, Teams, SharePoint Online, OneDrive, Intune, and security services.
• Strong understanding of identity and access management (Azure AD, Conditional Access, authentication).
• Experience supporting migration, modernization, and cloud transformation in enterprise environments.

Responsibilities

• Design and deliver Microsoft 365 solutions across Exchange Online, SharePoint Online, Teams, OneDrive, Intune, Security, and Compliance.
• Lead migration and modernization projects to cloud-based workplace solutions.
• Provide expert technical support for Microsoft 365 services and resolve complex issues with support teams.

Skills

Microsoft 365

Exchange Online

Teams

SharePoint Online

OneDrive

PowerShell

Identity & Access

Cloud Transformation

Tools

PowerShell

Azure AD

Intune

Job description

Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

Are you passionate about helping organizations transform the way they work through Microsoft 365 and modern workplace technologies?

Do you enjoy combining technical consulting, project delivery, and customer support to deliver exceptional business outcomes?

Are you excited by the opportunity to work with cloud, security, collaboration, and AI solutions while guiding customers through their digital transformation journey?

At SoftwareOne, we help organizations unlock the full value of Microsoft technologies through cloud, security, collaboration, and workplace transformation services. We are looking for a Digital Workplace Consultant to join our team and play a key role in delivering Microsoft 365 solutions while providing expert technical support that enables customers to work securely, efficiently, and collaboratively.

As a Digital Workplace Consultant, you will work across both project delivery and support services, helping customers implement, optimize, and support Microsoft 365 solutions. Acting as a trusted advisor and technical expert, you will lead workplace transformation initiatives, support cloud migrations, and resolve complex technical challenges while ensuring an exceptional customer experience throughout the lifecycle.

Key responsibilities:

• Designing and delivering Microsoft 365 solutions across Exchange Online, SharePoint Online, Teams, OneDrive, Intune, Security, and Compliance platforms.


• Leading migration and modernization projects, helping customers transition from legacy environments to cloud-based workplace solutions.


• Providing expert technical support for Microsoft 365 services, troubleshooting complex issues and collaborating with support teams to ensure timely resolution.


• Supporting customer engagements through assessments, workshops, solution recommendations, and technical advisory services.


• Contributing to presales activities, including requirements gathering, solution design, proposal support, and technical presentations.


• Creating high-quality technical documentation, sharing knowledge across teams, and contributing to continuous improvement initiatives.

What we need to see from you

• Strong experience working with Microsoft 365 technologies, including Exchange Online, Teams, SharePoint Online, OneDrive, Intune, and Microsoft security services.


• Solid understanding of identity and access management, including Microsoft Entra ID (Azure AD), Active Directory, Conditional Access, and authentication technologies.


• Experience supporting migration, modernization, and cloud transformation initiatives within enterprise environments.


• Strong PowerShell scripting skills and an interest in automation, workflow optimization, and modern workplace technologies.


• Excellent customer-facing communication and consulting skills, with the ability to engage effectively with both technical and business stakeholders.


• Collaborative, proactive, and solution-oriented mindset with a passion for learning and working within multicultural teams.

Job Function

Software & Cloud