Digital Sales Specialist

Mettler-Toledo International, Inc; Petaling Jaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

METTLER TOLEDO is seeking a Digital Sales professional in Malaysia to grow pipelines, qualify leads, and secure new customers across private and government sectors. You will work with the Sales & Marketing team to expand Digital Sales accounts and support CRM-driven activities.

Ideal candidates have 2–3 years in Digital or Field Sales, with experience in instrumentation or laboratory sales, and excellent communication skills in English.

Qualifications

• Degree in Science or Engineering from a reputable university.
• 2–3 years of Digital Sales or Field Sales experience.
• Instrumentation, Laboratory or Digital Sales experience preferred.
• Strong communication and interpersonal skills in a fast-paced environment.
• Self-motivated with result-oriented mindset and English proficiency.

Responsibilities

• Increase qualified customer database for targeted segments.
• Follow up on sales leads and provide sound consultation on MT’s product solutions.
• Secure new customers in private and government sectors.
• Grow Digital Sales pipelines and update CRM with activities.
• Support Senior Digital Sales Specialist and Head of Division in execution of Digital Sales and marketing campaigns.
• Deliver high quality solutions and respond to customer needs promptly.

Skills

Digital Sales

Field Sales

CRM

Communication

Networking

Education

Science/Engineering degree

Tools

CRM software

Job description

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

• Increase qualified customer database for targeted segments.
• Follow up on sales leads, fast response towards fulfilling customers enquires. Provide sound consultation on MT’s product solution and application.
• Secure new customers in the private and government sectors by identifying needs and engineering high quality solutions. Expand market awareness of MT’s solutions and relationships with customers.

Sales & Marketing

• Grow target accounts and consistently build Digital Sales accounts' pipelines.
• Qualifying Digital Sales database and updating CRM system.
• Establishing new Digital Sales accounts by identifying potential customers; planning and organizing Digital Sales call schedules.
• Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements.
• Support Senior Digital Sales Specialist and Head of Division in execution of Digital
• Sales marketing campaigns, leads generation and pipeline management.
• Effectively deliver high quality solutions to suspects, prospects and customers.
• Attune to market/competition movements and leverage the information to build market presence.

Technical Advisory and Solution Advocate

• Responsible for actively driving and growing Digital Sales pipelines.
• Provide technology evaluation stage of the Digital Sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT's products.
• Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields.
• Conduct effective negotiation to secure a win‑win agreement with customers.

Service Standards and Customer Relationship Management

• Determine improvements by analysing cost‑benefit ratios of equipment, supplies, or service applications in customer environment.
• Prepare cost estimation with related customer documents.
• Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements.
• Maintaining records of customer communication and Digital Sales activity in our CRM system.

What You Need to Succeed

• Degree in Science and/or Engineering, preferable in Science, Physics, Biology, Chemistry, Chemical Engineering and/or related field from a reputable University
• Proven with at least 2-3 years' experience as Digital Sales and/or Filed Sales role
• Instrumentation, Laboratory Sales or Digital Sales and/or technical sales experience would be preferred
• Able to network across all levels and work well in a fast‑paced environment
• Independent with excellent communication and interpersonal skills
• Self‑motivated, result oriented and energetic with passion to succeed
• Excellent command/highly proficient in spoken and written English
• Sound business acumen particularly in identifying potentials and devising solutions to need
• Other desired values include a high quality of standard, aggressiveness, agility and critical reasoning

Our Offer to You

• Permanent employment basis; conditions are based on the contract of employment
• 1.5 months fixed bonus
• Medical care with dental entitlements
• Life insurance coverage
• Accessible to public transport
• Diversity, flexible and fun working culture

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us [1] here.

References

Visible links

• 1. https://www.mt.com/us/en/home/microsites/sustainability/reporting.html