Digital Sales & Customer Engagement Specialist

Central Coldstorage Kuching Sdn. Bhd.; Kuching; On-site; MYR 22,342 - 26,761; Full time

Benefits offered by this job

Training provided for job-related systems and processes

Job summary

Central Coldstorage Kuching Sdn. Bhd. is seeking an individual to drive sales conversion through WhatsApp and digital communication channels. This role includes building and managing customer relationships to support repeat business and executing digital sales campaigns and product promotions.

The ideal candidate should have a minimum SPM or Diploma in Business, Marketing or a related field, with experience in sales or customer-facing roles viewed favorably. Communication skills and familiarity with digital platforms are essential. Training will be provided for job-related processes.

Qualifications

• Minimum SPM or Diploma in Business, Marketing or related field.
• Experience in sales, retail or customer-facing roles is an advantage.
• Basic familiarity with WhatsApp and digital communication platforms.

Responsibilities

• Drive sales conversion through WhatsApp and digital channels.
• Build and manage customer relationships.
• Execute digital sales campaigns and product promotions.
• Coordinate with internal teams for order fulfillment.
• Maintain customer and sales data.

Skills

Sales experience

Customer engagement

Digital communication

Microsoft Excel

Education

SPM or Diploma in Business, Marketing or related field

Job description

Central Coldstorage Kuching Sdn. Bhd. is seeking an individual to drive sales conversion through WhatsApp and digital communication channels. This role includes building and managing customer relationships to support repeat business and executing digital sales campaigns and product promotions.

The ideal candidate should have a minimum SPM or Diploma in Business, Marketing or a related field, with experience in sales or customer-facing roles viewed favorably. Communication skills and familiarity with digital platforms are essential. Training will be provided for job-related processes.