Bilingual Sales & Customer Support Intern

Private Advertiser; Johor Bahru; On-site; MYR 33,000 - 47,000; Full time

Job summary

Private Advertiser is seeking a customer service oriented candidate in Malaysia to handle inquiries via WhatsApp, social media, and other channels, while assisting with product info, pricing, and order processing. The role involves updating records, following up on orders, and supporting the sales team in a collaborative environment.

The position requires pursuing or recent completion of a Diploma or Degree in Business/Marketing/Management/Communications and the ability to communicate in

Qualifications

• Pursuing or recently completed Diploma or Degree in Business, Marketing, Management, Communications or related field.
• Must be able to communicate in both Mandarin Chinese and English.
• Good communication and interpersonal skills with a friendly, customer-oriented attitude.
• Comfortable communicating with customers through WhatsApp and other online platforms.
• Basic computer skills including Excel/Sheets would be an advantage.

Responsibilities

• Respond to customer enquiries through WhatsApp, social media, and other channels.
• Assist customers with product or service information, pricing, and enquiries.
• Handle daily order processing, confirmations, records, and tracking.
• Follow up on enquiries, orders, appointments, and payments when required.
• Support sales team with customer communication and administrative tasks.
• Maintain accurate customer details, sales records, and order information.
• Coordinate with internal teams to ensure smooth order processing and service.
• Assist with other daily sales, customer service, and operational tasks.

Skills

Bilingual Mandarin & English

Customer service

Multitasking

Team player

Education

Diploma or Degree in Business/Marketing/Management/Communications

Tools

Microsoft Excel

Google Sheets

Job description

Private Advertiser is seeking a customer service oriented candidate in Malaysia to handle inquiries via WhatsApp, social media, and other channels, while assisting with product info, pricing, and order processing. The role involves updating records, following up on orders, and supporting the sales team in a collaborative environment.

The position requires pursuing or recent completion of a Diploma or Degree in Business/Marketing/Management/Communications and the ability to communicate in