Digital Engagement Executive (Fresh Graduate)

INTI International University & Colleges; Subang Jaya; On-site; MYR 33,000 - 51,000; Full time

Job summary

INTI International University & Colleges is seeking a Digital Engagement Executive (Fresh Graduate) at its Subang Campus. You will engage prospects through personalized, data-driven communication and guide them toward informed education choices, enhancing the student experience.

Responsibilities include counseling, outbound/inbound inquiries, and maintaining CRM to drive enrollments while meeting sales targets in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent required.
• Excellent written and verbal communication in English and Malay.
• Willing to work at Subang Jaya campus and have own transport.

Responsibilities

• Engage prospects through digital channels to nurture leads.
• Counsel prospective students with INTI Counseling Methodologies.
• Maintain and update CRM with prospect data.
• Coordinate with campus operations for enrollment and visa-related support.

Skills

Interpersonal skills

Communication skills

Fluent in English and Malay

Mandarin a plus

Education

Bachelor's degree

Job description

Digital Engagement Executive (Fresh Graduate)

As a Digital Nurturing Executive based at INTI International University & College (Subang Campus), you'll engage prospective students through personalized, data-driven communication - guiding them toward informed education choices and enhancing the overall student experience.
What you'll be doing: -

Engage & influence prospects using selling skills & INTI Program Counselling Methodologies to build complete higher education discovery solutions while maintaining a balance of high velocity and high sales service that inspires.

Drive new international student enrollments to organization.

Achieve given sales target within cycle.

Perform outbound touch points to drive Enrollments to INTI campuses via digital communication technology.

Handling inbound enquiries from online, social media, email and live chat sources.

Provide face-to-face counseling to online lead prospects.

Assist with student's eligibility checking, visa application, airport pick up and medical checkup arrangements.

Maintain and update prospect information into state-of-the-art Customer Relations Management system.

Use all relevant sales tools to achieve the above to drive growth and exceed department goals.

What we’re looking for: -

Candidate must possess at least a Bachelor's degree, Post Graduate Diploma, Professional Degree, any field.

Applicants must have own transport.

Applicants must be willing to work in Subang Jaya, Selangor.

Has good interpersonal skills and the ability to work effectively with all levels of the organization.

Has outstanding communication skills - both written and oral (English and Malay). The ability to speak Mandarin is an added advantage.

Dynamic, persuasive and passionate about sales.

Willing to work in fast-paced environment.

Fresh graduates who enjoy meeting people are strongly encouraged to apply.

Able to commit to work on alternate weekends and Public Holidays.

Company Overview

Founded in 1986, INTI International University & Colleges has grown tremendously from a classroom of 37 students to its current population of over 17,500 students across INTI's four campuses in Malaysia, including Negeri Sembilan, Selangor, Penang, and Sabah.

Established as an institution of higher education that provides universal access to education for students from all backgrounds and emphasizing student experiences as the "essence" or "core" of education - as the name "INTI" suggests - INTI provides access to global resources, best practices, teaching methods, international faculty and learning management systems that are truly world class.

INTI's mission is to develop graduates who are equipped with the skills to seamlessly adapt to an ever-evolving workplace. We are committed towards ensuring our students gain the competencies needed for Industrial Revolution 4.0 (IR4.0), and to work alongside the digital transformations driving today’s global businesses.

With a strong focus on innovative teaching and learning, and collaborations with over 450 Industry Partners, INTI has laid a solid foundation for developing highly employable graduates, which is reflected in the knowledge and competencies that our students demonstrate as they pursue their passions. INTI also has the distinction of ensuring 100% internship placements for all of its students, with 99% of INTI graduates being employed within six months of graduation - as validated by BDO Malaysia.

INTI is officially ranked in the 2021 QS World University Rankings: ASIA and although new in the rankings, we have been the recipient of other QS recognitions in the past, including 5 Stars for Facilities, Inclusiveness and Employability in the 2019 QS Stars Ratings, and 5 Stars for Online Learning in the 2020 QS Stars Ratings.

Accredited by the Malaysian Ministry of Higher Education, INTI offers over 150 programmes across pre-university, undergraduate and postgraduate qualifications. INTI also offers pathways to professional and industry certifications, integrating industry-based training as part of its academic offerings.

By inspiring our students to explore their passions and discover their true potential through the right skills, tools and experiences, we continue to be a force of change in revolutionizing education. Our commitment is to transform our students into the dynamic leaders of the future - ones who will lead us in IR4.0, and beyond.