Digital Adoption & Onboarding Coordinator

Prudential Assurance Malaysia Berhad; Selangor; On-site; MYR 33,480 - 44,640; Full time

Job summary

Prudential Assurance Malaysia Berhad seeks a Digital Ambassador in Selangor, Malaysia. You will engage with walk-in customers, promote digital tools, and support seamless service adoption.

The role requires strong communication skills and tech savviness to assist customers in navigating PRUServices. You will document customer feedback and improve branch efficiency. Join Prudential to make a real impact in customer experience!

Qualifications

• Effective communication and customer interaction skills.
• Skilled in analysis and reporting key observations using Microsoft Excel.

Responsibilities

• Act as a Digital Ambassador at branches, engaging walk-in customers.
• Promote digital awareness and guide customers through self-service journeys.
• Manage queues and enhance customer experiences at the branch.

Skills

Good Communication Skills

Tech savvy

Social Skills

Microsoft Excel skills

Job description

Prudential Assurance Malaysia Berhad seeks a Digital Ambassador in Selangor, Malaysia. You will engage with walk-in customers, promote digital tools, and support seamless service adoption.

The role requires strong communication skills and tech savviness to assist customers in navigating PRUServices. You will document customer feedback and improve branch efficiency. Join Prudential to make a real impact in customer experience!