Development Consultant (Tax) - Learning & Development

PwC; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

PwC is seeking a Senior Associate in Learning & Development to lead assessment and design learning solutions for the Tax team. The role emphasizes evaluating programmes, collaborating with stakeholders, and delivering innovative learning initiatives across digital and blended formats.

You will promote a culture of continuous learning, manage budgets, and work with both internal and external providers to meet business goals.

Qualifications

• Degree or equivalent in Learning & Development, Psychology, Business, Accounting or Taxation.
• 5+ years of relevant experience, preferably in Tax or L&D roles.
• Familiar with digital and innovative learning platforms and technologies.
• Strong stakeholder management and influencing skills.
• Able to work independently under pressure with good project discipline.
• Excellent communication and facilitation abilities.

Responsibilities

• Collaborate with business leaders to identify skills gaps and learning needs.
• Implement L&D initiatives, evaluate learning solutions and enhancements.
• Design programmes using action learning, self-directed and digital formats.
• Work with internal and external providers to deliver bespoke learning solutions.
• Deliver and facilitate learning solutions aligned to business needs.
• Assess effectiveness using learning analytics and data-driven insights.
• End-to-end management of learning solutions, curriculum and budgets.
• Promote L&D policies, tools and processes to build learning culture.
• Support HRD administration and periodic internal reporting.
• Partner with HR Business Partners to diagnose development needs.

Skills

Stakeholder management

Project management

Communication skills

Negotiation

Analytical thinking

Learning analytics

Digital learning

GenAI awareness

Education

Degree in L&D/ Psychology/ Business/ Accounting/ Taxation

Tools

GenAI

Learning platforms

Job description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

Those in learning assessment at PwC will focus on evaluating the impact and effectiveness of learning and development programmes. You will be responsible for administering assessments, evaluating learning outcomes, providing feedback, and collaborating with stakeholders to continuously improve the quality of training initiatives and enhance employee development.

WHAT YOU’LL NEED TO DO?

Execute the Learning & Development(L&D)agenda specifically for theTaxteam byplaying a part indesigning/ co-designingand implementing effective learning solutions.

This will include:

• Collaborate withbusiness leaders/ stakeholderstoidentifyskills gaps and learning needs to support business goals

• Implement L&D initiatives,evaluateand recommend learning solutions/enhancements

• Have agoodunderstandingaboutthe ‘Future of Learning’ needs, able tohelpdesignprogrammesusing innovative ways including action learning, self-directed learning, digital learning, blended learning etc.

• Work with internal and external providers to design and deliver bespoke learning solutions aligned to business needs

• Deliver andfacilitatelearning solutions

• Assess the effectiveness and impact of the learning solution by leveraging technology where appropriate anduselearning analytics to draw insight and make data-driven decisions.

• End to end management of learning solutionsandcurriculum,budget monitoring/trackingandad-hocprojects

• Active promotion and communication about L&Dpolicy, toolsand processes to educate, excite and build commitment to the L&D agenda and drive learning culture

• Support HRDC-related administrationandperiodicinternal reportingto stakeholders

• Partner with the HR Business Partners to provide specialist consultation for business stakeholders to diagnose development needs

WHAT YOU’VE GOT TO HAVE?

• Degree holder, preferably in the field of Learning & Development, Psychology,Business,Accountingor Taxation

• Minimum5 years ofrelevantworking experience. Experience in a Tax function and/or Learning & Development role, particularly in designing,facilitatingand implementing learning solutions, would be a distinct advantage

• Familiar with digital learning platforms, virtual learning delivery, and emerging technologies such asGenAIwould be an advantagetoo.

• Strong stakeholder management and influencing skills, with the ability toworkeffectively with business leadersandsubject matter experts to deliver impactful learning outcomes

• Resourceful and able to work independently with minimum supervision whileremainingsteady under pressure

• Excellent projectmanagement andability to manage multiple projects within a dynamic environment

• Strong attention to detail, problem-solvingabilitiesand effective facilitation skills

• Innovative,creativeand ready to try something new (growth mindset)

• Good business and digital acumen, with the ability to assess how a changing environment impacts business priorities and learning needs

• Strong communicationskills, bothoralandwritten,with the ability to share acompellingpoint of view

• Good negotiationanddynamic interpersonal skills

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Bloom’s Taxonomy, Communication, Correlation Analysis, Course Design, Creativity, Curriculum Design, Data Analytics, Data Modeling, Descriptive Statistics, Embracing Change, Emotional Regulation, Empathy, Facilitated Discussions, Facilitate Training Sessions, Inclusion, Intellectual Curiosity, Learning Agility, Learning Analytics, Learning Assessment, Learning Metrics, Learning Objectives Design {+ 7 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date