Developer Education Lead: Tech Docs & Learning

Product; Selangor; On-site; MYR 90,000 - 120,000; Full time

Job summary

Grab is seeking a Developer Education Specialist to join the Tech Learning team in Petaling Jaya, Malaysia. You will own the content that helps Grab's engineers find answers fast and stay productive on internal platforms.

You will set content standards, coordinate with platform teams, and ensure documentation is complete, current, and usable. You will report to Manager II, Tech Learning and mentor junior contributors.

Qualifications

• Create and maintain technical documentation for internal platforms — API docs, developer guides, tutorials, and knowledge base articles.
• Set and enforce documentation quality standards across platform and engineering teams.
• Identify and close content gaps using signals from developer feedback, support queries, and usage data.
• Structure technical content in ways that match how developers actually look for answers.
• Manage the documentation lifecycle — planning, creation, review, publication, and deprecation.
• Build lightweight templates and processes that make it easy for platform teams to self-serve documentation.

Responsibilities

• Create and maintain technical documentation for internal platforms.
• Set and enforce documentation quality standards across teams.
• Collaborate with platform engineers, PMs, and agents to keep docs current.
• Identify content gaps using feedback and usage data.
• Structure content to match developer search patterns.

Skills

Technical writing

Documentation

Cross-functional collaboration

Mentoring

Content strategy

Job description

Grab is seeking a Developer Education Specialist to join the Tech Learning team in Petaling Jaya, Malaysia. You will own the content that helps Grab's engineers find answers fast and stay productive on internal platforms.

You will set content standards, coordinate with platform teams, and ensure documentation is complete, current, and usable. You will report to Manager II, Tech Learning and mentor junior contributors.