Developer Documentation & Learning Specialist

Grab; Petaling Jaya; On-site; MYR 180,000 - 230,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

FlexWork arrangements

Parental leave

LASA volunteering leave

Grabber Assistance Programme

Job summary

Grab is seeking a Developer Education Specialist in Petaling Jaya, Malaysia. You will own content that helps Grab's engineers find answers fast and stay productive on internal platforms. You’ll set content standards, coordinate with platform teams, and ensure documentation is complete, current, and usable.

You will report to Manager II, Tech Learning, and collaborate with engineering, product, and platform teams to drive documentation strategy and enable developer success.

Qualifications

• 8+ years in technical writing, developer education, technical program management, or related field.
• Proven track record creating API docs, developer guides, and platform‑focused content.
• Strong command of Markdown, HTML, and documentation tooling (Hugo, Confluence, GitLab/GitHub).

Responsibilities

• Create and maintain technical documentation for internal platforms — API docs, developer guides, tutorials, and knowledge base articles.
• Set and enforce documentation quality standards across platform and engineering teams.
• Work with platform engineers, PMs, and agents to keep docs current as platforms evolve.
• Identify and close content gaps using signals from developer feedback and usage data.
• Structure technical content to match how developers search for answers.
• Manage the documentation lifecycle — planning, creation, review, publication, and deprecation.

Skills

Technical writing

Developer education

Technical program management

Content standards

Analytics

Tools

Hugo

Confluence

GitLab/GitHub

Markdown

HTML

Job description

Grab is seeking a Developer Education Specialist in Petaling Jaya, Malaysia. You will own content that helps Grab's engineers find answers fast and stay productive on internal platforms. You’ll set content standards, coordinate with platform teams, and ensure documentation is complete, current, and usable.

You will report to Manager II, Tech Learning, and collaborate with engineering, product, and platform teams to drive documentation strategy and enable developer success.