Dessert Cafe Service Lead & Crew Supervisor

Ding Duan; Shah Alam; On-site; MYR 28,000 - 45,000; Full time

Job summary

Ding Duan, a bingsu/dessert cafe located at Gamuda Walk, Kota Kemuning, Shah Alam, seeks an experienced supervisor to lead a service crew. The role covers front-of-house service, housekeeping and kitchen duties, requiring a capable, multi-tasking individual who can ensure smooth operations and compliance with hygiene standards.

The candidate should be adept at customer service, order handling, and maintaining a clean, compliant work environment across all stations within the cafe.

Qualifications

• Experience supervising a service crew.
• Ability to multi-task across FOH, housekeeping and kitchen duties.
• Familiarity with SOPs and compliance in kitchen operations.
• Understanding of food hygiene standards.

Responsibilities

• Walk-in customer service (front-of-house).
• Order taking and inquiry handling.
• Shop housekeeping, cleaning and maintenance.
• Kitchen and dessert preparation in line with SOPs.

Skills

Front-of-house supervision

Multi-tasking

Team leadership

Order taking

Housekeeping

Kitchen duties

SOP compliance

Food hygiene

Job description

Ding Duan, a bingsu/dessert cafe located at Gamuda Walk, Kota Kemuning, Shah Alam, seeks an experienced supervisor to lead a service crew. The role covers front-of-house service, housekeeping and kitchen duties, requiring a capable, multi-tasking individual who can ensure smooth operations and compliance with hygiene standards.

The candidate should be adept at customer service, order handling, and maintaining a clean, compliant work environment across all stations within the cafe.