DEPUTY MARKETING MANAGER - MARKETING (TECHNICAL SALES)

IOI Corporation; Pasir Gudang; Remote; MYR 120,000 - 180,000; Full time

Job summary

IOI Corporation in Malaysia seeks a Deputy Marketing Manager to lead technical sales support for oleochemicals, petrochemicals, and industrial chemical products. The role emphasizes understanding customer formulations and coordinating trials, demonstrations, and QA with R&D and sales teams.

The position offers growth in a manufacturing setting with occasional domestic and international travel. A degree in marketing, chemistry or related fields is required, with 5–10 years' relevant experience

Qualifications

• Degree holders in Marketing, Business Admin, Chemistry, Chemical Engineering or Science related qualifications.
• Preferably 5–10 years in marketing & sales of oleochemicals, petrochemicals, industrial chemicals in a manufacturing environment.

Responsibilities

• Provide technical support and troubleshooting for customers' product applications and manufacturing processes.
• Understand customer formulations, specifications, processing conditions and technical requirements.
• Conduct product trials, application testing and technical evaluations; support new product introduction and customer approvals.
• Investigate customer complaints and coordinate root-cause analysis and corrective actions.
• Prepare technical reports, trial reports, product specifications and application guidelines; collaborate with R&D, Product Management, Quality, Operations and Sales teams.
• Conduct customer technical visits, plant trials and product demonstrations; provide technical training to customers, distributors and internal teams.
• Monitor market and technology developments and identify opportunities for product improvement or new applications.

Skills

Marketing & Sales

Technical sales support

Customer relations

Education

Degree in Marketing

Degree in Business Administration

Degree in Chemistry

Tools

Microsoft Office

SAP

Job description

DEPUTY MARKETING MANAGER - MARKETING (TECHNICAL SALES)

Junior Management

Job Type

Permanent

Location

Experience

Preferably 5 - 10 years’ experience in marketing & sales of Oleochemicals, Petrochemicals, Industrial chemicals products from a manufacturing environment, or in related industries.

Qualification

Degree holder in Marketing, Business Administration, Chemistry, Chemical

Engineering or Science related qualifications.

Responsibilities

• Must ensure Provide technical support and troubleshooting for customers' product applications and manufacturing processes.
• Understand customer formulations, specifications, processing conditions and technical requirements.
• Conduct product trials, application testing and technical evaluations. Support new product introduction, product qualification and customer approval processes.
• Investigate customer complaints and coordinate root-cause analysis and corrective actions.
• Prepare technical reports, trial reports, product specifications and application guidelines. Work closely with R&D, Product Management, Quality, Operations and Sales teams to resolve technical issues.
• Conduct customer technical visits, plant trials and product demonstrations. Provide technical training to customers, distributors and internal commercial teams.
• Monitor market and technology developments and identify opportunities for product improvement or new applications. Gather customer feedback and translate technical requirements into product development opportunities.

Job Requirements

• Degree holder in Marketing, Business Administration, Chemistry, Chemical Engineering or Science related qualifications.
• Preferably 5 - 10 years’ experience in marketing & sales of Oleochemicals, Petrochemicals, Industrial chemicals products from a manufacturing environment, or in related industries.
• Mature - preferable age of 35 years and above. Domestic & oversea business travelling may be required occasionally.
• Proficiency in Microsoft office software and familiarity SAP application is an advantage.
• Good communication and interpersonal skills. Good integrity and ability to work independently with minimum supervision.
• Possess a strong analytical mind, capable of planning, strategizing, problem-solving and leading others.