Deputy Manager, Commercial Sales / Senior Engineer – Systems (Penang)

Carrier International Sdn Bhd; Bayan Lepas; On-site; MYR 120,000 - 180,000; Full time

Job summary

Carrier International Sdn Bhd in Penang is seeking a Deputy Manager, Commercial Sales / Senior Engineer – Systems to drive annual sales targets for commercial HVAC solutions, including chillers, AHUs, and FCUs. You will build and maintain relationships with M&E contractors, consultants, developers, owners, and end users, while guiding projects from opportunity to order closure.

The role requires a degree in mechanical/electrical/building services engineering and 5–8 years of relevant sales

Qualifications

• Degree required in mechanical/electrical/building services engineering or equivalent.
• Minimum 5–8 years of sales experience in commercial HVAC/building services/M&E contracting or related industries.
• Proven track record in project sales and customer relationship management.

Responsibilities

• Achieve annual sales and margin targets.
• Identify and secure new project opportunities within the commercial HVAC market.
• Build and maintain relationships with M&E contractors, consultants, developers, owners, and end users.
• Develop project pipelines and provide accurate sales forecasts.
• Monitor market trends, competitor activities, and project developments.
• Promote Carrier solutions to consulting engineers and project stakeholders.
• Drive specification inclusion for chillers, AHUs, and FCUs.
• Conduct technical presentations and product briefings.
• Support consultants in equipment selection and technical evaluations.
• Manage projects from opportunity identification through order closure.
• Coordinate tender submissions, quotations, and commercial proposals.
• Develop competitive pricing strategies while protecting profitability.
• Support contract negotiations and commercial discussions with customers.
• Customer Relationship Management: serve as a key point of contact, understand requirements, propose suitable HVAC solutions, handle concerns, and strengthen loyalty.
• Internal Coordination: work with application engineering, service, operations, finance, and management; ensure smooth handover after order receipt.

Skills

Sales experience

Presentation skills

Communication skills

Customer relationship management

Independent working

Stakeholder engagement

Project sales

Education

Bachelor's degree in Mechanical/Electrical/Building Services Engineering or equivalent

Job description

Deputy Manager, Commercial Sales / Senior Engineer – Systems (Penang)

• Achieve annual sales and margin targets assigned by management.
• Identify, develop, and secure new project opportunities within the commercial HVAC market.
• Build and maintain strong relationships with M&E contractors, consultants, developers, owners, and end users.
• Develop project pipelines and provide accurate sales forecasts.
• Monitor market trends, competitor activities, and project developments.
• Promote Carrier solutions to consulting engineers and project stakeholders.
• Drive specification inclusion for chillers, AHUs, and FCUs.
• Conduct technical presentations and product briefings.
• Support consultants in equipment selection and technical evaluations.
• Manage projects from opportunity identification through order closure.
• Coordinate tender submissions, quotations, and commercial proposals.
• Develop competitive pricing strategies while protecting profitability.
• Support contract negotiations and commercial discussions with customers.
• Customer Relationship Management
  
  • Serve as a key point of contact for assigned customers and accounts.
  • Understand customer requirements and propose suitable HVAC solutions.
  • Handle customer concerns and coordinate internal support where necessary.
  • Strengthen long-term customer loyalty and market presence.
• Internal Coordination
  
  • Work closely with application engineering, service, operations, finance, and management teams.
  • Ensure smooth project handover after order receipt.
  • Support collection activities and monitor customer credit exposure when required

Role Purpose:

• The Deputy Sales Manager is responsible for developing and securing sales opportunities for Carrier's commercial HVAC solutions, including chillers, chilled water AHUs, and FCUs, within the commercial and industrial market. The role focuses on business development, project specification, tender management, contractor engagement, consultant relationship management, and order conversion. The successful candidate will work closely with consultants, developers, M&E contractors, end users, and internal teams to achieve sales targets and strengthen Carrier's market position.

Minimum Requirements:

• Degree in Mechanical Engineering, Electrical Engineering, Building Services Engineering, or equivalent.
• Minimum 5–8 years of sales experience in commercial HVAC, building services, M&E contracting, or related industries.
• Good understanding of commercial HVAC systems and applications.
• Proven track record in project sales and customer relationship management.
• Ability to engage consultants, contractors, developers, and end users.
• Strong presentation and communication skills.
• Self-motivated and capable of working independently.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

MISSION AND PURPOSES

Mission

To be our customers' first choice for air-conditioning, heating, refrigeration, controls, fire and security solutions globally.

Purpose

We make the world a better place to live. We create comfortable, efficient, healthy, safe and secure environments, and ensure the global food supply is transported and preserved for safe consumption.

VALUES

Quality

Quality is the common denominator of all we do.

Performance

We strive for continuous growth to reinforce our leadership position.

We achieve world-class financial performance.

We continuously improve the productivity of our assets and resources.

Responsibility

We maintain the highest ethical standards.

We are environmentally responsible and drive to sustainability.

We care for our employees' health and safety.

We actively support the communities in which we do business.

We are a company of ideas, committed to research and development.

Our heritage inspires us to reach the next innovative, powerful and marketable idea.

Customer Care

We listen to our customers and respond to their needs.

We make it easy to do business with us.

We are committed to excellence in customer satisfaction.

Employee Development

We listen to our employees and treat each other with respect.

We are committed to employee and management development.

We value diversity in individuals and cultures.

HISTORY

A History of Innovation

UTC Climate, Controls & Security is a family of remarkable companies defined by its leading global brands and renowned for its unyielding commitments to innovation and environmental sustainability.

More than that, the UTC Climate, Controls & Security family may be unique in its legacy of founding entrepreneurs, men who not only built significant and lasting businesses, but who defined and even invented their industries. These extraordinary entrepreneurs are today a very real part of UTC Climate, Controls & Security's success in the vision and values they shared, and their names an essential part of the unit's competitive advantage.

Willis Carrier changed the world in 1902 when he designed the first modern air-conditioning system, provided the underlying framework for the design of air-conditioning systems with his 1911 Rational Psychrometric Formulae, and brought comfort air to the public with his centrifugal chiller. Dr. Carrier is the acknowledged Father of Air Conditioning, and his legacy of environmental stewardship today remains an important part of Carrier's ongoing innovation and leadership.