Dental Surgery Assistant/ Dental Receptionist

BLINGDENTAL SDN. BHD.; Seremban; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Training & development

Structured schedule

Supportive team

Job summary

BLINGDENTAL SDN. BHD. in Seremban, Negeri Sembilan, is seeking a dedicated Dental Surgery Assistant/Dental Receptionist for a full-time role combining front-desk duties with chair-side support to ensure smooth patient care.

You will greet patients, schedule appointments, process payments, and assist dentists while maintaining sterile environments and accurate records. A high school diploma or equivalent is required; dental qualifications are advantageous, with opportunities for training and

Qualifications

• High school diploma or equivalent is required.
• Dental or healthcare qualifications are advantageous.
• Experience as dental assistant or receptionist is preferred.
• Strong organisational and communication skills are essential.

Responsibilities

• Greet patients warmly upon arrival and manage check-in procedures.
• Schedule and confirm patient appointments and send reminders.
• Process patient payments and maintain financial records.
• Assist dentists chair-side during procedures and pass instruments.
• Prepare and sterilise dental instruments according to infection control protocols.
• Take patient histories and document clinical notes.
• Handle patient inquiries via phone and email about treatments and services.
• Maintain a clean, hygienic reception area and clinical environment.
• Order dental supplies and manage inventory levels.
• Support the dental team with administrative tasks and practice management duties.

Skills

Excellent communication

Organisational skills

Time management

Patient-focused approach

Multitasking

Practice management software

Education

High school diploma or equivalent

Diploma in dental assisting (advantageous)

Tools

Dental practice management software

Job description

Dental Surgery Assistant/ Dental Receptionist

About the role
BLINGDENTAL SDN. BHD. is seeking a dedicated and organised Dental Surgery Assistant/Dental Receptionist to join our team in Seremban, Negeri Sembilan. This is a full-time position that combines reception duties with chair-side dental assistance, playing a vital role in ensuring smooth operations and exceptional patient care. You will be the first point of contact for our patients and will work closely with our dental professionals to deliver a seamless and professional experience. This role is essential to the functioning of our practice and directly impacts patient satisfaction and clinical efficiency.

Key responsibilities

• Greeting patients warmly upon arrival and managing check-in procedures efficiently and courteously
• Scheduling and confirming patient appointments, managing the appointment book and sending timely reminders
• Processing patient payments, handling cash and card transactions, and maintaining accurate financial records
• Assisting dentists chair-side during procedures, passing instruments and maintaining a sterile environment
• Preparing and sterilising dental instruments and equipment according to infection control protocols
• Taking patient histories and documenting clinical notes in patient records
• Managing patient inquiries via phone and email, providing information about treatments and services
• Maintaining a clean, organised and hygienic reception area and clinical environment
• Ordering dental supplies and managing inventory levels
• Supporting the dental team with administrative tasks and general practice management duties

What we're looking for

• High school, diploma or equivalent; dental or healthcare qualifications are advantageous
• Previous experience as a dental surgery assistant or dental receptionist, or proven experience in a similar clinical support or front-of-house role
• Strong organisational and time management skills with the ability to manage multiple tasks simultaneously
• Excellent communication and interpersonal skills with a patient-focused approach
• Proficiency in dental practice management software and general computer applications
• Understanding of infection control procedures and commitment to maintaining high standards of hygiene
• Ability to work efficiently both independently and as part of a collaborative team
• Discretion and confidentiality when handling sensitive patient information
• A professional demeanuur and genuine interest in providing quality patient care
• Flexibility to adapt to the varied demands of a busy dental practice

What we offer

At BLINGDENTAL SDN. BHD., we are committed to creating a supportive and professional working environment for our team. We offer competitive remuneration commensurate with experience and qualifications. As a full-time employee, you will benefit from a structured working schedule with opportunities for professional development and training to enhance your dental knowledge and career progression. We value work-life balance and provide a positive workplace culture where your contributions are recognised and appreciated. We also offer staff benefits designed to support your wellbeing and job satisfaction.

About us

BLINGDENTAL SDN. BHD. is a dental practice dedicated to providing high-quality, professional dental care to our patients in Seremban. Our mission is to deliver exceptional clinical outcomes whilst maintaining a welcoming and patient-centric environment. We are committed to staying at the forefront of dental practice standards, utilising modern techniques and maintaining the highest standards of infection control and patient safety. Our team is passionate about oral health and committed to making a positive difference in our patients' lives through compassionate, professional care.