Database Administrator and System Analyst

RE&S Enterprises; Kuala Lumpur; On-site; MYR 89,000 - 134,000; Full time

Job summary

R E & S Enterprises (M) Sdn Bhd is seeking a Database Administrator and System Analyst to join our ICT team in Mont Kiara, Kuala Lumpur. You will manage and optimise our database infrastructure while providing analytical support to improve systems and processes.

Key responsibilities include supporting Epicor ERP, monitoring databases for performance and security, backups and disaster recovery, and coordinating system upgrades. Strong SQL Server, Power BI, and communication skills are essential.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems or related discipline.
• Experience in ERP support and system analysis, ideally 2 years in a similar role.
• Understanding of Epicor ERP and related business processes.
• Working knowledge of Microsoft SQL Server, including basic troubleshooting.
• Experience gathering user requirements, system testing and coordinating enhancements.
• Strong analytical, troubleshooting and communication skills.
• Good command of English and Bahasa Malaysia.
• Knowledge of data protection and compliance requirements.

Responsibilities

• Administer, support, and enhance Epicor ERP for optimal performance and availability.
• Monitor database systems for performance issues, security vulnerabilities and potential failures.
• Perform regular database backups, disaster recovery testing, and business continuity planning.
• Manage user access, permissions, and security protocols.
• Analyse system requirements and identify opportunities for improvement.
• Collaborate with IT teams and stakeholders to design and optimise database solutions.
• Support SQL databases, Power BI reporting and system integrations.
• Coordinate testing, upgrades, migrations and digitalisation projects.
• Develop and maintain documentation related to database architecture and procedures.
• Troubleshoot issues and minimise system downtime.
• Plan capacity and recommend upgrades to support growth.
• Ensure compliance with data protection regulations.

Skills

SQL Server

Power BI

ERP support

System analysis

Data protection

Communication

English

Bahasa Malaysia

Documentation

Education

Bachelor's degree

Tools

Epicor ERP

SQL Server

Backup & recovery

Job description

Database Administrator and System Analyst

R E & S Enterprises (M) Sdn Bhd is seeking a Database Administrator and System Analyst to join our growing Information & Communication Technology team. This is a full-time position based in Mont Kiara, Kuala Lumpur. In this role, you will be responsible for managing and optimising our database infrastructure whilst also providing analytical support to enhance our systems and processes. You will play a crucial role in ensuring data integrity, system performance, and security across our organisation, whilst collaborating with stakeholders to identify opportunities for system improvements and technological advancement.

Key responsibilities

• Administer, support, enhance Epicor ERP across the Group to ensure optimal performance and availability.
• Monitor database systems for performance issues, security vulnerabilities, and potential failures, implementing preventative measures as needed
• Perform regular database backups, implement disaster recovery procedures, and conduct testing to ensure business continuity
• Manage user access, permissions, and security protocols to protect sensitive data and maintain compliance with organisational policies
• Analyse system requirements and conduct assessments to identify opportunities for improvement and technological enhancement
• Collaborate with IT teams and business stakeholders to design, implement, and optimise database solutions that align with organisational objectives
• Support SQL databases, Power BI reporting and system integrations
• Coordinate system testing, upgrades, migrations and digitalisation projects
• Develop and maintain documentation related to database architecture, configurations, and procedure
• Troubleshoot technical issues and provide timely resolution to minimise system downtime
• Perform capacity planning and recommend upgrades or optimisations to support business growth
• Ensure compliance with data protection regulations and internal information security standards

What we're looking for

• Bachelor's degree in Computer Science, Information Technology, Information Systems or a related discipline
• Experience in ERP support, system analysis or enterprise application management (with hands-on experience supporting or administering Epicor ERP), ideally with 2 years in a similar role
• Understanding of Epicor-related business processes, particularly finance, procurement, inventory, warehouse and operational reporting
• Working knowledge of Microsoft SQL Server, including SQL queries, data extraction and basic troubleshooting
• Experience gathering user requirements, conducting system testing and coordinating system enhancements
• Strong analytical, troubleshooting and communication skills
• Able to work independently and coordinate effectively with users and system vendors
• Good command of written and spoken English and Bahasa Malaysia
• Experience with backup and recovery procedures, disaster recovery planning, and business continuity strategies
• Knowledge of system security, data protection, and compliance requirements (such as GDPR or local data protection standards)

What we offer

We are committed to supporting the professional growth and well-being of our team. R E & S Enterprises (M) Sdn Bhd offers a competitive remuneration package commensurate with experience and qualifications. Our benefits include opportunities for continuous learning and professional development, a supportive and collaborative work environment, and a focus on work-life balance. We value innovation and encourage our employees to contribute their ideas and expertise to drive organisational success. Join a company where your technical skills are valued and your career progression is prioritised.