Data Center Ops Technician - 24/7 On-Site

Amazon Web Services (AWS); Kuala Lumpur; On-site; MYR 47,000 - 78,000; Full time

Job summary

Amazon Data Services Malaysia Sdn. Bhd. seeks a Data Center Operations Technician to manage on-site hardware lifecycle, including servers, storage and networking devices. You will troubleshoot issues, repair and maintain equipment, and support 24x7 operations in a large-scale data center.

Responsibilities include handling trouble tickets, contributing to process improvements, and training junior staff. Strong hardware knowledge and problem-solving skills are essential.

Qualifications

• 5+ years of industry work experience.
• Experience with computer hardware troubleshooting and repair.
• Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies.
• Min. Diploma or Bachelor's degree education in relevant field.

Responsibilities

• Troubleshoot and repair IT hardware on-site 24/7.
• Maintain and repair servers, storage, and networking gear.
• Manage hardware lifecycle and parts tracking.
• Support on-call duties and incident response.
• Participate in hiring process/candidate interviews.

Skills

Hardware troubleshooting

Fiber optic cabling

Copper cabling

Troubleshooting methodologies

Customer communication under pressure

Education

Diploma or Bachelor's degree in relevant field

Tools

Ticketing system

Job description

Amazon Data Services Malaysia Sdn. Bhd. seeks a Data Center Operations Technician to manage on-site hardware lifecycle, including servers, storage and networking devices. You will troubleshoot issues, repair and maintain equipment, and support 24x7 operations in a large-scale data center.

Responsibilities include handling trouble tickets, contributing to process improvements, and training junior staff. Strong hardware knowledge and problem-solving skills are essential.