Data Center Ops Manager - 24/7 On-Call

Dikshatek Malaysia; Kulai; On-site; MYR 120,000 - 180,000; Full time

Job summary

Dikshatek Malaysia in Kulai, Malaysia is seeking an Operations Manager to lead data center critical operations, oversee 24x7 crews, and ensure safe, reliable, cost-effective performance of engineering infrastructure and equipment.

You will coordinate mechanical, electrical, fire protection, and BMS/CMMS/DCIM systems, manage incident and change processes, and maintain SLA adherence while driving safety, compliance, and continuous improvement.

Qualifications

• Degree in Mechanical, Electrical or Facility Engineering or related technical field.
• 8+ years of related working experience in data center or critical facility operations.
• CDCP or CDFOM certification is preferred or required.

Responsibilities

• Lead data center critical operations and 24x7 crews to ensure safe, reliable and cost-effective performance of engineering infrastructure and equipment.
• Oversee mechanical, electrical, fire protection, and Building Management System (BMS) environments; ensure compliant operation and timely upgrades.
• Manage incident, problem, change management and documentation to meet customer SLAs and regulatory requirements.
• Coordinate with EHS for safety and hazard mitigation; maintain 52-week or annual capacity and upgrade plans.
• Ensure proper SOPs, MOPs, and EOPs are developed, updated and executed; train staff accordingly.
• Maintain strong communication with customers, vendors, and internal teams to deliver professional service.

Skills

Leadership

Communication

Adaptability

Assertiveness

Customer relations

Team management

Education

Degree in Mechanical/Electrical/Facility Engineering

CDCP or CDFOM

Tools

Power BI

BMS

CMMS/DCIM

ERP

Excel

Job description

Dikshatek Malaysia in Kulai, Malaysia is seeking an Operations Manager to lead data center critical operations, oversee 24x7 crews, and ensure safe, reliable, cost-effective performance of engineering infrastructure and equipment.

You will coordinate mechanical, electrical, fire protection, and BMS/CMMS/DCIM systems, manage incident and change processes, and maintain SLA adherence while driving safety, compliance, and continuous improvement.