Data Center Operations Lead: Safety & Efficiency

Open DC; Johor Bahru; On-site; MYR 90,000 - 150,000; Full time

Job summary

Open DC is seeking a seasoned Facilities Operations Supervisor in Johor Bahru to take overall responsibility for the safe, reliable, and efficient operation and maintenance of data center facilities.

You will lead the operations team, manage SLAs, drive continuous improvement in data center performance and energy utilization (PUE), coordinate with internal stakeholders and service providers, and ensure compliance with safety standards and regulatory requirements.

Qualifications

• Diploma or Bachelor in Electrical/Mechanical Engineering or related technical discipline.
• Minimum 5 years in data center or critical facility operations.
• Supervisory/management experience is an advantage.
• Strong knowledge of data center critical systems and safety standards.
• Proficient in English and Mandarin for daily communication.

Responsibilities

• Take overall responsibility for safe, reliable, and efficient operation and maintenance of critical data center facilities and infrastructure.
• Lead and supervise the facilities operations team to ensure targets, SLAs, and project requirements are met.
• Drive continuous improvement in data center performance, operational efficiency, and energy utilization (PUE).
• Manage daily team activities including workforce planning, shift scheduling, risk assessment, incident handling, and staff performance.
• Establish and maintain SOPs, MOPs, EOPs, and training materials to standardize data center activities.
• Plan preventive maintenance, technical training, emergency programs, and drills.
• Evaluate facility changes, maintenance, incidents, and emergency actions with proper risk controls.
• Ensure operations comply with company policies, safety practices, standards, and regulations.
• Coordinate with internal stakeholders, customers, contractors, and service providers to maintain service continuity.

Skills

Team leadership

Stakeholder management

Operations management

Data center operations

English & Mandarin communication

Education

Diploma/Bachelor in Electrical/Mechanical Engineering or related discipline

Job description

Open DC is seeking a seasoned Facilities Operations Supervisor in Johor Bahru to take overall responsibility for the safe, reliable, and efficient operation and maintenance of data center facilities.

You will lead the operations team, manage SLAs, drive continuous improvement in data center performance and energy utilization (PUE), coordinate with internal stakeholders and service providers, and ensure compliance with safety standards and regulatory requirements.