Data Center Hardware & Operations Technician

Oracle; Johor; On-site; MYR 60,000 - 85,000; Full time

Job summary

Oracle in Malaysia (Johor) is seeking a Data Center Technician to install, diagnose, and repair servers, storage, and networking gear within a strict change-controlled data center environment. You will support daily operations, rack and cable equipment, and perform firmware upgrades while maintaining precise documentation and safety.

The role requires 3–5+ years in data center settings, strong hardware and networking knowledge, and the ability to work physically demanding shifts, including

Qualifications

• 3 to 5+ years in data center or mission-critical technical environment.
• Strong understanding of data center infrastructure (server/storage hardware, networking, cabling, power/cooling).
• Hands-on experience with troubleshooting, diagnostics, and basic repairs of server hardware.
• Familiarity with ticketing systems, inventory management tools, and change management processes.
• Excellent communication skills
• Ability to work in a physically demanding environment (standing, walking, lifting to 20kg).
• Flexibility to work shifts, including weekends and holidays.

Responsibilities

• Perform hardware installations, configurations, diagnostics, troubleshooting, and repairs in the data center environment.
• Participate in daily operational support tasks such as racking, stacking, cabling, and component replacements.
• Execute scheduled maintenance, firmware, and hardware upgrades with precision and adherence to change control processes.
• Support and respond to tickets for on-site incidents, equipment failures, or system alerts, escalating as needed.
• Maintain accurate documentation for inventory, repairs, and infrastructure changes.
• Collaborate with cross-functional engineering and operations teams to implement and optimize processes.
• Adhere to physical security and safety practices at all times.
• Participate in emergency response and disaster recovery activities when required.
• Contribute to process improvement and best practices for data center operations.

Skills

Data center knowledge

Server hardware troubleshooting

Networking and cabling

Ticketing systems

Documentation

Communication

Shift flexibility

Safety awareness

Tools

Inventory tools

Job description

Oracle in Malaysia (Johor) is seeking a Data Center Technician to install, diagnose, and repair servers, storage, and networking gear within a strict change-controlled data center environment. You will support daily operations, rack and cable equipment, and perform firmware upgrades while maintaining precise documentation and safety.

The role requires 3–5+ years in data center settings, strong hardware and networking knowledge, and the ability to work physically demanding shifts, including