Data Center Engineering Tech (Chargeman) , DCEO

Amazon Web Services (AWS); Kuala Lumpur; On-site; MYR 47,000 - 76,000; Part time

Job summary

AWS is hiring multiple junior Data Center Engineering Operations (DCEO) Engineers with Chargeman certification for a 6‑month training program in Malaysia. Graduates join as DCEO Engineers with responsibilities around risk management, maintenance planning, and vendor management in AWS Data Center environments.

Progression to full-time roles is possible upon program completion. The program emphasizes hands-on mechanical, electrical, and data center operation skills, with on-site supervision and

Qualifications

• 1+ years of work experience.
• Valid Chargeman certification.
• Willing to start with a 6 months contract and possible conversion to permanent.
• Able to participate in a 24 x 7 rotating shift roster.

Responsibilities

• Act as site point of contact for stakeholders and coordinate communications.
• Meet daily operational hours and provide on-call support during rotations.
• Manage minor and major site works for critical infrastructure with risk mitigation.
• Oversee on-site contractors and vendors to ensure compliance with practices and local laws.
• Support performance benchmarks, analysis, and reporting on facility operations.
• Generate change and incident tickets for DCEO activities.
• Collaborate with IT, Networking, Logistics, Safety and other leaders to coordinate projects.
• Create documentation for technical support of facility operations.
• Assist in projects to increase facility capacity, efficiency, and reliability.

Skills

Chargeman cert

Shift roster

Training program

Education

Electrical Engineering Diploma

Job description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

We are looking for 20 Data Center Engineering Operations (DCEO) Engineer with Chargeman certification from any industry.

We are hiring a group of junior Chargeman willing to learn with us under 6 months training program with potential to convert to permanent full time employee as DCEO Engineer. In the training program, you will learn mechanical skillset, enhance electrical skillset and learn more about data center operations.

Upon graduation from 6 month training program, you will be equipped with DCEO Engineer knowledge and responsible for engineering operations including risk management and mitigation, planning, implementation of corrective and preventative maintenance for critical infrastructure and vendor management within our AWS Data Center environment. They are responsible for day-to-day operational excellence, maintenance of the critical infrastructure, supervising specialist vendors, acting as first responders to incidents, and becoming subject matter experts for the facility.

Key job responsibilities

• Act as the site point of contact for internal and external stakeholders involving communication and relationship management.
• Meet daily hours of operations, on call requirements and response during rotations.
• Manage minor and support major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA’s as required.
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Assist in establishment of performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
• Generate change management requests & incident management tickets for DCEO activities.
• Work with DCO managers (IT), Networking, Logistics, Safety, Security and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
• Establish documentation relevant to technical support of business & facility operations.
• Support, implement projects to increase current facility capacity, efficiency, sustainability & reliability.
• Support operating partners in the resolution of any infrastructure engineering issues

A day in the life

• Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA).
• Perform rack installs, rack decommissioning, and facility management.
• Provide operational readings and key performance indicators to make sure uptime is maintained
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.

About The Team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship and Career growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud

Basic Qualifications

• 1+ years of work experience
• Possess valid Chargeman certification
• Fine with starting with 6 months contract, with potential to convert to permanent employee after AWS in-house training program
• Ability to participate in a 24 x 7 rotating shift roster

Preferred Qualifications

• Diploma and above education in Electrical Engineering, HVAC, Mechanical Engineering or relevant technical (military/trade school) technical field
• Basic understanding of concepts and interaction of Service Management systems (Problem and Change).

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Data Services Malaysia Sdn. Bhd.

Job ID: A10528226