Data Center Engineer

Dexian; Johor Bahru; On-site; MYR 39,000 - 61,000; Full time

Job summary

Dexian in Malaysia seeks a hands-on Data Center Technician for on-site support in Johor Bahru. You will perform server maintenance, hardware replacements, diagnostics, and system recovery tasks, coordinating with data center facilities and logistics teams.

Requirements include a Diploma in Telecommunication or Computer Engineering, experience in data center operations, ability to work independently under pressure, and bilingual Mandarin a plus for regional coverage.

Qualifications

• Diploma in Telecommunication or Computer Engineering or related field.
• Hands-on data center operations experience.
• Ability to work independently under pressure and meet deadlines.
• Mandarin language skills are a plus for regional coverage.

Responsibilities

• Server mounting, handover checks, and patrols.
• Hardware maintenance and component replacement on-site.
• Diagnostics, pre-vendor triage, and OS-level repair.
• Post-repair system configuration (DHCP, disk mounting).
• Network device deployment, handover, and fault handling.
• Asset management, inventory, and documentation updates.
• Coordination with Data Center Facility for power, drills, and environment checks.
• Structured cabling acceptance checks and labeling work.
• Remote work support: manage virtual infrastructure tasks and VM provisioning.
• On-site coordination with third-party suppliers and client teams.

Skills

Data Center operations

Server hardware

Network equipment

Facility management

Independent work under pressure

Mandarin (bonus)

Education

Diploma in Telecommunication/Computer Engineering or related fields

Job description

Job Details:

Minimum Job Requirements:

• Minimum Diploma in Telecommunication/Computer Engineering or related fields
• Hands-on experience in Data Center operations, familiarity with facility management, server hardware and network equipment
• Work independently and have the ability to work under pressure with tight deadlines
• Work effectively with minimal direction or supervision for day-to-day tasks and communicate outcomes
• Fast-learning ability, willing to pick up new skills and technologies
• Proficient in Mandarin is a plus due to regional coverage

Server Maintenance

• Server mounting and handover acceptance checks
• Service equipment patrols
• Server failure drill exercises

Hardware Maintenance and Component Replacement

• Dismantling servers for minimal configuration testing
• On-site replacement of hardware components
• Supporting out-of-warranty server issues

Failure Incident Support and Diagnostics

• Diagnosing pre-check failures
• OS-level diagnostics (e.g. logging into systems to identify root causes)
• Pre-vendor triage (e.g. log collection and preparation for vendor escalation)

System Recovery and Configuration

• Post-repair system configuration (e.g. DHCP, disk mounting)
• OS-level repairs (e.g. disk remounting)

Network Device Maintenance

• Network device handover acceptance checks
• Device deployment
• Failure handling and request service
• Service equipment patrols and network equipment failure drill exercises
• Coordination with Carrier or IDC providers

Asset Management

• Production inventory management
• Spare units / parts inventory
• Implementation project inventory
• Storeroom and cabinet organisation
• Create and update server lists and documentation

Coordination with Data Center Facility

• Rack power on/off coordination
• Facility incident response and drill exercises
• Site environment checks or testing assistance
• Facility patrol and abnormality reporting
• Facility change or maintenance coordination

Structured Cabling and Asset Tagging

• Cabling project acceptance checks and validation
• Ad-hoc structured cabling and labelling work

Remote Work Support

• Handle Issuer internal system ticket tasks (Virtual Infrastructure)
• Create, modify, or cancel VM hosts or Vms
• Perform IP provisioning and network configuration
• Support virtual machine handover
• Provide system access for checks, log collection, and config restoration

Other On-Site and Coordination Work

• On-site technical assistance or local coordination with third-party local suppliers
• Coordination with logistics and client teams during business hours
• On-duty reports, documentation, and archiving