Data Center Critical Facilities Specialist

Equinix; Iskandar Puteri; On-site; MYR 60,000 - 90,000; Full time

Job summary

Equinix is seeking a skilled technical professional to provide support and maintenance for mission-critical data center systems in Malaysia. The role focuses on diagnosing complex issues, repairing infrastructure, and ensuring adherence to global standards.

The candidate should bring significant experience in data center operations, strong problem-solving abilities, and the capacity to interact with diverse teams and stakeholders. This is a full-time on-site position in Malaysia.

Qualifications

• Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.

Responsibilities

• Technical support for mission-critical data center systems, using analytical problem solving to identify causes.
• Review specialized reports and activities.
• Oversee site maintenance and upkeep of data center infrastructures to global standards.
• Ensure repairs follow manufacturer guidelines and best practices.
• Assist on root-cause analysis and devise solutions based on limited information and precedent.
• Collaborate with design stakeholders and adapt style to different audiences; advise others as needed.
• Validate design criteria for new principal power installations (e.g., single power source).

Skills

Analytical problem solving

Technical troubleshooting

Data center operations

Education

Bachelor's degree in related field

Master's degree or PhD (preferred)

Job description

Who are we?

Equinix is the world’s digital infrastructure company® shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

Who are we?

Equinix is the world’s digital infrastructure company® shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is the fully qualified, experienced professional, journey-level position.

Responsibilities

Technical Support

• Responsible for technical specialized repairs on mission- critical data center systems requiring sophisticated analytical problem solving techniques to identify cause

Reporting

• Reviews specialized contractual reports and activities.

Site Maintenance

• Oversees the site maintenance and up keep of Data Center infrastructures according to Equinix global standards

Assess Adherence to Policy

• Ensures all repairs performed on all Data Center infrastructure are according to the manufacturer’s guidelines and best practices

Complexity & Problem Solving

• Aids in root cause analysis and in repair of specialized failed critical components.
• Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues.
• Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points.

Collaboration & Interaction

• Liaises with design stakeholders on design changes.
• Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion.
• Adapts style to differing audiences and often advises others on difficult matters.

Design

• Validates design criteria for new principal power installations (e.g. single power source)

Qualifications

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmitive Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.