Data Center Critical Facilities Specialist

Equinix, Inc.; Gelang Patah; On-site; MYR 120,000 - 180,000; Full time

Job summary

Equinix Malaysia is seeking an experienced professional to join our data center operations. You will perform technical repairs on mission-critical systems, apply analytical problem-solving, and ensure adherence to manufacturer guidelines and best practices.

You will collaborate with design stakeholders, contribute to root-cause analysis, and support site maintenance per global standards, enabling reliable power and cooling for our customers.

Qualifications

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience
• Experience in data center infrastructure maintenance and technical repairs is preferred.

Responsibilities

• Technical specialized repairs on mission-critical data center systems using analytical problem solving
• Reviews specialized contractual reports and activities
• Oversees site maintenance and upkeep of Data Center infrastructures according to Equinix global standards
• Ensures repairs comply with manufacturer guidelines and best practices
• Aids in root cause analysis and repairs of failed critical components; devises solutions based on limited information
• Liaises with design stakeholders and other partners; builds relationships and adapts communication to different audiences
• Validates design criteria for new principal power installations (e.g. single power source)

Education

Bachelor’s degree or higher

Job description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach.This job is the fully qualified, experienced professional, journey-level position.

Responsibilities

Technical Support

• Responsible for technical specialized repairs on mission- critical data center systems requiring sophisticated analytical problem solving techniques to identify cause

Reporting

• Reviews specialized contractual reports and activities.

Site Maintenance

• Oversees the site maintenance and up keep of Data Center infrastructures according to Equinix global standards

Assess Adherence to Policy

• Ensures all repairs performed on all Data Center infrastructure are according to the manufacturer’s guidelines and best practices

Complexity & Problem Solving

• Aids in root cause analysis and in repair of specialized failed critical components.
• Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues.
• Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points.

Collaboration & Interaction

• Liaises with design stakeholders on design changes.
• Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion.
• Adapts style to differing audiences and often advises others on difficult matters.

Design

• Validates design criteria for new principal power installations (e.g. single power source)

Qualifications

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.