Data Backup & Restore Administrator (Senior Specialist)

Commerz Global Service Solutions; Bayan Lepas; Hybrid; MYR 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working arrangement

21 days Annual Leave (Prorated)

Medical Benefits for Employee, Spouse&

Insurance Coverage

Public Holiday in Lieu

Flexible Spending Account

Job summary

Commerz Global Service Solutions is seeking an experienced Backup Administrator to join our team in a hybrid capacity in Malaysia. You will oversee enterprise backup and recovery operations, ensuring stability, security, and compliance across multiple platforms.

Responsibilities include policy configuration, incident handling, restore coordination, and collaboration with application owners. Strong scripting (Python) and automation (Ansible) skills are valued, with ITIL knowledge and

Qualifications

• Extensive experience in enterprise data backup and recovery administration.
• Knowledge of Rubrik and Versity/ScoutAM is a significant advantage; experience with additional enterprise backup tools is beneficial.
• Solid experience in IT operations with proven responsibility for systems and/or complex processes.
• Strong understanding of agent-based backup concepts (e.g., Exchange, MS SQL, Oracle) and snapshot-based backup and restore.
• Good knowledge of Bare Metal Restore (BMR) concepts is a plus.
• Good knowledge of Red Hat Enterprise Linux and Windows operating systems.
• Familiarity with ITIL-based IT service management processes (incident, problem, change, request) is an advantage.
• Strong analytical and troubleshooting skills in complex backup and restore environments.
• Advanced English communication skills, spoken and written; German is an advantage.

Responsibilities

• Operate, monitor, and administer enterprise backup and recovery systems, ensuring stable and secure daily operations.
• Take ownership of specific backup platforms and/or complex operational processes, including incident, problem, and change handling.
• Configure and maintain backup policies, schedules, retention rules, and restore procedures in line with internal standards and compliance requirements.
• Perform and coordinate restore activities for business‑critical systems and applications, including support during disaster recovery tests and real incidents.
• Analyze backup and restore failures, identify root causes, and implement corrective and preventive measures.
• Contribute to performance tuning and optimization of backup environments regarding throughput, capacity, and availability.
• Support the implementation of new backup solutions, upgrades, and migrations in collaboration with architects and project teams.
• Maintain and improve operational documentation, runbooks, and procedures related to backup and recovery.
• Collaborate with internal customers and application owners to ensure their backup and restore requirements are understood and fulfilled.
• Provide out-of-hours and on‑call support in exceptional cases to ensure operational continuity.

Skills

Backup operations

IT operations

Analytical troubleshooting

English communication

German language

Tools

Rubrik

Versity

ScoutAM

Ansible

Ansible Automation Platform

Python

BMR concepts

Red Hat Linux

Windows Server

Job description

EMEA Hours 08:00 – 17:00 (UTC +01:00) or Malaysian Hours from 3:00PM - 12:00AM.

You may need to support on‑call and out of hours support.

Key Responsibilities

• Operate, monitor, and administer enterprise backup and recovery systems, ensuring stable and secure daily operations.
• Take ownership of specific backup platforms and/or complex operational processes, including incident, problem, and change handling.
• Configure and maintain backup policies, schedules, retention rules, and restore procedures in line with internal standards and compliance requirements.
• Perform and coordinate restore activities for business‑critical systems and applications, including support during disaster recovery tests and real incidents.
• Analyze backup and restore failures, identify root causes, and implement corrective and preventive measures.
• Contribute to performance tuning and optimization of backup environments regarding throughput, capacity, and availability.
• Support the implementation of new backup solutions, upgrades, and migrations in collaboration with architects and project teams.
• Maintain and improve operational documentation, runbooks, and procedures related to backup and recovery.
• Collaborate with internal customers and application owners to ensure their backup and restore requirements are understood and fulfilled.
• Provide out-of-hours and on‑call support in exceptional cases to ensure operational continuity.

Skills and Qualifications

• Extensive experience in enterprise data backup and recovery administration.
• Knowledge of Rubrik and Versity/ScoutAM is a significant advantage; experience with additional enterprise backup tools is beneficial.
• Solid experience in IT operations with proven responsibility for systems and/or complex processes.
• Strong understanding of agent-based backup concepts (e.g., Exchange, MS SQL, Oracle) and snapshot-based backup and restore.
• Good knowledge of Bare Metal Restore (BMR) concepts is a plus.
• Good knowledge of Red Hat Enterprise Linux and Windows operating systems.
• Familiarity with ITIL-based IT service management processes (incident, problem, change, request) is an advantage.
• Strong analytical and troubleshooting skills in complex backup and restore environments.
• Advanced English communication skills, spoken and written; German is an advantage.

Programming & Automation Skills

• Basic programming skills in Python.
• Basic experience with Ansible for automation and configuration management.
• Knowledge of the Ansible Automation Platform (AAP) is a plus.

What we offer:

• Hybrid working arrangement
• 21 days Annual Leave (Prorated)
• Medical Benefits for Employee, Spouse & Child
• Insurance Coverage
• Public Holiday in Lieu
• Flexible Spending Account
• EPF contribution rates will be increased after complete 3, 6, 10, and 14 years of service.
• A key role in shaping bank‑wide capacity management in a global organization
• Exposure to international stakeholders across Asia, Europe and America
• Office reachable by public transport
• Opportunities to drive conceptual work, influence strategy and work with modern tooling
• Professional development in a global banking group with strong focus on risk management and compliance