Cyber Defence Production Support Engineer

uobgroup; Malaysia; On-site; MYR 90,000 - 150,000; Full time

Job summary

UOB Innovation Hub 2 Sdn Bhd in Malaysia seeks a seasoned Cyber Security professional to manage and deploy security technologies. You will perform health checks on security tools, respond to incidents, and coordinate with vendors to resolve issues, while maintaining documentation and ensuring continuity.

The role requires 5–7 years in cyber security with SOC exposure and strong knowledge of network security, SIEM, and related tools. On-call rotations apply.

Qualifications

• 5 to 7 years of relevant experience in managing and deploying Cyber Security technologies.
• Minimum 2 years of relevant working experience in a SOC environment and related processes would be an added advantage.
• Good working knowledge of network security (Firewalls, WAF, IDS/IPS, VPN, TCP/IP).
• Familiar with Big Data Analytics, EDR, SIEM and other cyber technologies.

Responsibilities

• Perform daily health checks on cybersecurity applications, including Splunk, FireEye, NDR, SOAR, BAS, Syslog-ng, ISWVA, and CAS.
• Assist in troubleshooting technical issues to ensure security applications run smoothly.
• Respond to incidents involving cyber defense applications within the expected timeframes.
• Document technical steps, solutions, and process changes for reference.
• Coordinate with third-party vendors for application support and troubleshooting.

Skills

Cyber Security

SOC experience

Network security

SIEM

Big Data Analytics

EDR

API knowledge

SQL/Database

Troubleshooting

Communication

On-call readiness

Education

Diploma or Degree in Engineering

Degree in Computer Science / IT / Cyber Security

Tools

Splunk

FireEye

NDR

SOAR

BAS

Syslog-ng

Job description

Company: 6255 UOB Innovation Hub 2 Sdn Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of around 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. UOB's purpose is to build the future of ASEAN. Our purpose guides The UOB Way - that defines our unique culture and belief system, anchored on our values of being Honourable , Enterprising, United and Committed, and our people philosophy of Care, Growth and Trust.

About The Department

UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank's growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.

As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.

Job Responsibilities :

• Perform daily health checks on cybersecurity applications, including Splunk, FireEye, NDR, SOAR, BAS, Syslog-ng, ISWVA, and CAS.
• Assist in troubleshooting technical issues to ensure security applications run smoothly.
• Help with resolving audit findings and support audit-related activities as directed.
• Respond to incidents involving cyber defense applications within the expected timeframes.
• Document technical steps, solutions, and process changes for reference.
• Participate in routine patching and updating of cyber defense applications to keep them secure.
• Work with cybersecurity and IT teams to resolve issues affecting security tools.
• Engage in configuration management to optimize application performance.
• Test and validate changes to settings or policies on firewalls, sensors, and defense tools.
• Assist in performing regular backups and data integrity checks for application data.
• Support vulnerability assessments for cyber defense tools and help fix any issues.
• Coordinate with third-party vendors for application support and troubleshooting.
• Help with log aggregation to ensure accurate data flow within cyber defense applications.
• Create basic dashboards, alerts, and reports in Splunk to improve visibility.
• Manage access control for cyber defense applications in line with security policies.
• Perform routine performance tuning to keep cybersecurity tools efficient.
• Assist in maintaining documentation on application configurations and troubleshooting steps.
• Support disaster recovery exercises for cybersecurity tools to ensure continuity.
• Participate in a rotating on-call schedule for after-hours support as needed.

Job Requirements:

• Diploma/Degree in engineering/Computer Science / IT/Cyber Security from a recognized education institution
• Cyber Security product certifications will be favorable although not mandatory Technical Skills
• 5 to 7 years of relevant experience in managing and deploying Cyber Security technologies
• Minimal 2 years of relevant working experience in a SOC environment and related processes would be an added advantage
• Good working knowledge of network security (i.e. Firewalls, WAF, IDS, IPS, VPN, HIPS, ADS and TCP/IP protocols)
• Familiar with Big Data Analytics, EDR, SIEM and other cyber technologies
• Analytical problem solver and good at troubleshooting technical issues
• Good understanding of SQL/Database, SOAP-XML, Restful API
• Analytical problem solver and good at troubleshooting technical issues
• Good written and verbal communication skills
• Process aware mindset
• Strong analytical and problem solving skills
• Effective time management and organizational skills.
• Team player, including ability to establish and maintain effective working relationships within and across the organization
• Willingness to participate in an on-call rotation to support incident response and infrastructure availabili