Customer Technology Advisor (CTA) - Security

Kyndryl; Kuala Selangor; On-site; MYR 140,000 - 200,000; Full time

Job summary

Kyndryl is seeking a Customer Technology Advisor - Security in Malaysia to act as a trusted security expert for client engagements. You will shape security strategies, lead client discussions, and develop integrated security architectures and roadmaps in collaboration with partners and account teams.

Ideal candidates have deep cybersecurity expertise, strong advisory capabilities, and a track record in security services across enterprise environments.

Qualifications

• 8–10 years of experience in Security Technical Services
• Deep domain knowledge in Security Services offerings
• Background in core enterprise security and cyber resiliency
• Experience with vulnerability assessment, penetration testing, and security policies
• Experience in third-party risk and data security

Responsibilities

• Serve as the security subject matter expert for client engagements, guiding solutions
• Lead customer-facing dialogues, workshops, and demonstrations of security services
• Translate business and technical requirements into scalable security architectures and roadmaps
• Develop compelling proposals and PoCs addressing customer challenges
• Collaborate with delivery, consulting, and alliance teams on integrated solutions
• Support the end-to-end pre-sales process with governance and compliance
• Maintain expertise in emerging security technologies and industry trends

Education

Bachelor's in Information Technology or Cybersecurity

Tools

Zcloud

Job description

Customer Technology Advisor (CTA) - Security

As a Customer Technology Advisor - Security, you will be a trusted technical advisor who brings deep cybersecurity expertise to client engagements. Working closely with Customer Partners, Consult Partners, and account teams, you will help clients solve complex security challenges, shape transformational outcomes, and accelerate business value through Kyndryl's security capabilities and partner ecosystem. You will combine technical depth, business insight, and strong client engagement skills to influence decision-making, create differentiated solutions, and support the sales, consulting, and delivery lifecycle.

Key responsibilities

Serve as the security subject matter expert for client engagements, providing trusted technical guidance and solution leadership across cybersecurity domains

Partner with Customer Partners, Consult Partners, and account teams to identify opportunities, shape security strategies, and develop winning solutions

Lead customer-facing discussions, workshops, presentations, and demonstrations to articulate the value of Kyndryl's security services and solutions

Translate business and technical requirements into scalable, outcome-driven security architectures and roadmaps

Develop compelling proposals, proof of concepts, and solution recommendations that address customer challenges and business priorities

Collaborate with delivery, consulting, and alliance teams to build integrated solutions that leverage Kyndryl and strategic partner technologies

Support the end-to-end pre-sales process, ensuring technical quality, governance, compliance, and alignment with Kyndryl best practices

Maintain expertise in emerging security technologies, industry trends, and certifications while contributing to thought leadership and practice growth

About you

Bachelor's in Information Technology, Cybersecurity, or other similar degree

Minimum of 8 to 10 years relevant experience in Security Technical Services Solutions

Deep domain knowledge of Security Services offerings and technical solutions in a practice

Prior expertise in Cybersecurity and Cyber Resiliency

Prior background in Core Enterprise Security

Background in computer network security system/firewall software and cloud, especially Zcloud

Background in vulnerability assessment, penetration testing, and security policies and procedures

Experience in third party risk, data security, and core enterprise security

Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions (preferred)

Prior consultative selling experience (preferred)

Information Technology Services More than 10,000 employees

Kyndryl is the world's largest provider of IT infrastructure services serving thousands of enterprise customers in more than 60 countries.

We design, build, manage and modernize the mission-critical information technology the world depends on every day. Our business quite literally powers the vital systems that run banks, stock markets, airlines, automotive and healthcare companies, governments and more.

Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value.

Kyndryl is the world's largest provider of IT infrastructure services serving thousands of enterprise customers in more than 60 countries.

We design, build, manage and modernize the mission-critical information technology the world depends on every day. Our business quite literally powers the vital systems that run banks, stock markets, airlines, automotive and healthcare companies, governments and more.

Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value.

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