Customer Supply Chain Senior Analyst - Mandarin Support

7802 Accent.Tech.Solut.Sdn Bhd Company; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

Accenture Malaysia is seeking a results-driven Supply Chain Specialist in Kuala Lumpur to manage key customer accounts and oversee end-to-end supply chain activities. You will collaborate with global teams across supply, logistics, finance, and operations to ensure smooth order delivery and optimal forecast accuracy.

The role requires a Bachelor's degree in Business/Economics/Supply Chain, plus 2+ years of related experience, strong Excel skills, and experience with SAP or similar MRP systems.

Qualifications

• Bachelor's degree preferred in Business, Economics or Supply Chain.
• Minimum 2 years related experience preferred.
• Strong communication and teamwork abilities.
• Proficient in Excel with the ability to analyze complex data.
• Experience in managing stakeholders and interacting directly with customers is required.
• Capable of quickly understanding issues and driving solutions.
• Experienced in operating SAP/ similar MRP systems.

Responsibilities

• Manage key customer accounts and oversee the full supply chain process (planning, demand and supply, backlog, rebates, inventory, and daily logistics).
• Serve as the main contact for global accounts and coordinate with supply, logistics, finance and operations teams to handle supply requests and ensure on-time delivery.
• Improve short-term demand forecast accuracy by analyzing sales strategies, market trends, production plans, inventory and sales data.
• Align customers and internal teams with business goals to drive growth and achieve targets.
• Oversee revenue management including rebates, payments, credits, and audit compliance.

Skills

Strong communication

Teamwork

Stakeholder management

Customer interaction

Education

Bachelor's degree (Business/Economics/Supply Chain)

Tools

Excel

SAP

MRP systems

Job description

Job Description

Managed key customer accounts and oversaw the full supply chain process, including product planning, demand and supply, backlog, rebates, inventory, and daily logistics issues. Served as the main contact for global accounts, working with teams across supply, logistics, finance, and operations to handle supply requests and ensure smooth order delivery. Work closely with customers and supply teams to improve short-term demand forecast accuracy by understanding sales strategies, market trends, production plans, inventory, and sales data. Align customers and internal teams with business goals to drive growth and achieve targets. Responsible for revenue management, including accurate updates in the system, regular alignment with field teams and customers, rebate forecasting, payment and credit note handling, and ensuring audit compliance #LI-GM

Job Qualifications

• Bachelor's degree preferred. Business, Economics or Supply Chain concentrations preferred.
• Minimum 2 years related experience are preferred.
• Strong communication and teamwork abilities.
• Proficient in Excel with the ability to analyze complex data.
• Experience in managing stakeholders and interacting directly with customers is required.
• Capable of quickly understanding issues and driving solutions.
• Experienced in operating SAP/ similar MRP systems.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. World. Explore your next step at Accenture