Customer Success & Sales Support Specialist

Mega Flour Sdn Bhd; Seelong; On-site; MYR 28,000 - 47,000; Full time

Job summary

Mega Flour Sdn Bhd in Seelong, Johor is seeking a Sales Admin to coordinate the sales team, manage schedules, file documents, and assist with after-sales support in Seelong, Johor.

The role requires a basic education, fluency in English and Bahasa Malaysia, and fresh graduates are encouraged to apply. Knowledge of Autocount is an advantage, and the role involves invoicing and data management for customers.

Qualifications

• Candidate must possess at least a Secondary School/SPM/"O" Level, any field.
• Required language(s): English, Bahasa Malaysia, and other language are an advantage.
• Fresh graduates are encouraged to apply.
• Applicants must be willing to work in Seelong Johor
• Knowledges on Autocount system are an advantages.

Responsibilities

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material.
• Respond to complaints from customers and give after sales-support when requested.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Inform clients of unforeseen delays or problems.
• Monitor the team's progress, identify shortcomings and propose improvements.
• Assist in the preparation and organizing of promotional material or events.
• Ensure adherence to laws and policies.
• Prepare invoicing and customer service documentation.

Skills

Coordination

Communication

Customer service

Data entry

Education

Secondary School/SPM/O Level

Tools

Autocount

Job description

Mega Flour Sdn Bhd in Seelong, Johor is seeking a Sales Admin to coordinate the sales team, manage schedules, file documents, and assist with after-sales support in Seelong, Johor.

The role requires a basic education, fluency in English and Bahasa Malaysia, and fresh graduates are encouraged to apply. Knowledge of Autocount is an advantage, and the role involves invoicing and data management for customers.