Customer Service & Sales

Maths Power Sdn Bhd; Putrajaya; On-site; MYR 24,000 - 36,000; Full time

Job summary

Maths Power Sdn Bhd is seeking a Customer Service (Sales) representative to manage inquiries from parents and students, explain tuition programs, and support registrations for a tutoring centre serving primary to secondary level.

You will handle inquiries across WhatsApp, phone, and social media; follow up prospects to secure registrations; assist with enrollment; and maintain accurate student information in the system. Prior experience is encouraged but not required.

Qualifications

• Related experience in the field of work applied for
• No experience also can apply

Responsibilities

• Manage customer inquiries from parents and customers via WhatsApp, phone calls, Facebook, Instagram and other social media platforms
• Provide clear explanations regarding tuition programs, class schedules, fees, learning packages and current promotions
• Answer customer inquiries quickly, accurately and professionally
• Contact interested prospects to obtain further information
• Follow up with prospects until successful student registration
• Assist in the registration process of new students and ensure all information is recorded completely
• Achieve student registration targets set by the company
• Build good relationships with parents and students
• Help resolve customer inquiries or complaints professionally
• Update customer, prospect and student information in the company system

Skills

Customer service

Sales

Communication

WhatsApp

Phone calls

Social media

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Customer Service (Sales) role managing customer inquiries and student registrations for a tutoring centre serving students from primary to secondary level across all subjects.

Key responsibilities

• Manage customer inquiries from parents and customers via WhatsApp, phone calls, Facebook, Instagram and other social media platforms
• Provide clear explanations regarding tuition programs, class schedules, fees, learning packages and current promotions
• Answer customer inquiries quickly, accurately and professionally
• Contact interested prospects to obtain further information
• Follow up with prospects until successful student registration
• Assist in the registration process of new students and ensure all information is recorded completely
• Achieve student registration targets set by the company
• Build good relationships with parents and students
• Help resolve customer inquiries or complaints professionally
• Update customer, prospect and student information in the company system

About you

• Related experience in the field of work applied for
• No experience also can apply

About us

Maths Power Sdn. Bhd. is a tutoring centre service company serving students from primary to secondary level (Form 5) for all subjects. The company has been operating for more than 10 years and has 18 branches.