Customer Service & Recruitment Coordinator

Bold Excel Services Sdn Bhd; George Town; On-site; MYR 33,000 - 50,000; Full time

Job summary

Bold Excel Services Sdn Bhd invites applications for a Customer Service Executive to support client inquiries and manage follow-ups related to recruitment matters, including foreign worker documentation. You will work with customers, overseas agents and internal teams to ensure smooth processes.

You will prepare documents, letters and forms, provide regular updates, maintain strong customer relationships and deliver high-quality service as part of a busy operations team in Penang, Malaysia.

Responsibilities

• Handle customer enquiries and follow-ups
• Assist customers with foreign worker recruitment matters
• Follow up on applications, documents and recruitment progress
• Coordinate with customers, overseas agents and internal teams
• Provide regular updates to customers
• Prepare documents, letters, forms and related paperwork
• Provide good customer service and maintain good customer relationships

Job description

Bold Excel Services Sdn Bhd invites applications for a Customer Service Executive to support client inquiries and manage follow-ups related to recruitment matters, including foreign worker documentation. You will work with customers, overseas agents and internal teams to ensure smooth processes.

You will prepare documents, letters and forms, provide regular updates, maintain strong customer relationships and deliver high-quality service as part of a busy operations team in Penang, Malaysia.