Customer Service Personel

Nilai University; Mantin; On-site; MYR 20,088 - 25,668; Full time

Job summary

Nilai University is seeking a Customer Service Personnel to provide professional administrative and client support for financial advisory services. The role entails ensuring smooth communication between clients, consultants, and insurance providers while maintaining high service standards. Candidates should have a degree in Business Administration or Finance, with 1-2 years of experience in customer service or financial services. Proficiency in multiple languages and Microsoft Office is preferred. Salary ranges from RM1,800 to RM2,300.

Qualifications

• 1–2 years experience in customer service, insurance, or financial services (fresh graduates may apply).
• Good communication skills in English, Bahasa Malaysia, and Mandarin preferred.
• Proficient in Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Handle enquiries and maintain records.
• Process transactions and ensure accurate documentation.
• Ensure smooth communication between clients, consultants, and insurance providers.

Skills

Communication skills in English

Organisational skills

Detail-oriented

Proficiency in Microsoft Office

Education

Bachelor in Finance

Business Administration

Job description

The Customer Service Personnel is responsible for providing professional administrative and client support for financial advisory services. This role ensures smooth communication between clients, consultants, and insurance providers while maintaining high service standards and accurate documentation.

Client responsibilities include handling enquiries, maintaining records, processing transactions, and ensuring accurate documentation to deliver a smooth client experience.

Job Category: Full Time

Academic Qualification: Bachelor in Finance, Business Administration

Other Requirements

• Degree in Business Administration, Finance, Marketing, or related fields.
• 1–2 years experience in customer service, insurance, or financial services (fresh graduates may apply).
• Good communication skills in English, Bahasa Malaysia, and Mandarin (preferred).
• Strong organisational and administrative skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Detail-oriented with a high level of accuracy.

Working Area: Mantin

Working Days: 6

Working Hours: 7

Salary: RM1,800 - RM2,300