Consumer Financial Services

Talent Recruit; Johor; On-site; MYR 33,000 - 61,000; Full time

Benefits offered by this job

Annual Leaves

Medical Leave

Performance bonus

Medical Insurance

Yearly bonus

Job summary

Talent Recruit represents a leading bank seeking a Consumer Financial Services professional. The role focuses on delivering holistic banking solutions, wealth advisory support, and proactive customer engagement to achieve growth in Personal/ Premier Banking.

The ideal candidate will have a Diploma or higher with sales or service experience in financial services, strong communication skills, and an ability to travel as needed.

Qualifications

• Diploma or higher with sales or service experience in financial or service industries.
• Fresh graduates are encouraged to apply.
• Licences/certifications (PCE, MTA, FIMM, IPPC/PPKM) are an added advantage.

Responsibilities

• Provide one-stop and holistic banking solutions to customers.
• Offer professional wealth advice as part of a regional wealth panel.
• Engage with customers at events and sales initiatives to grow Personal/ Premier Banking.
• Proactively engage customers to build relationships and improve customer engagement.
• Adhere to all documentary and process requirements with zero defects in activities.

Skills

Sales experience

Customer service

Communication skills

Education

Diploma or above

Job description

About the job Consumer Financial Services

Company Background:

We are representing our well-knownbanking clients in their search for a highly motivated and dynamic individual to join their team in the position of Consumer Financial Services. We are looking for a candidate who is passionate about delivering excellent customer service and contributing to the success of a leading bank in the region.

• Monday - Friday
• Annual Leaves, Medical Leave
• Performance bonus
• Medical Insurance
• Yearly bonus

Job Description:

• To provide One-Stop and holistic banking solutions to our customers.
• Offer Professional Wealth Advice - To be part of the leading wealth solutions team in the industry and supported by regional wealth panel. You will be constantly engage with our wealth specialist, sensing the pulse of global economy, and in return offer your professional advice and appropriate financial solutions to our customers, and achieve your revenue target.
• Be Our Personal and Premier Banking Advocate and Acquire New Customer You will be well involved in events and sales activities in line with the business direction and other sales initiatives. By engaging customers and prospects, you will be the ambassador of the bank to share on the benefit and inviting them to be part of the Personal / Premier Banking.
• Service - You are expected to proactively engage our customers to establish a good relationship with customers to achieve a growing customer satisfaction in line with aim to improving over customer engagement score on a consistent manner.
• Compliance You are to adhere diligently on all documentary and processes procedures and requirement. To ensure no lapses in control requirement and submit reports, both statutory and regulatory on a timely manner. To ensure zero defect in account opening, sales transactions execution, loan submission and others.

Job Requirements:

• Diploma and above holder with experience in sales or service experience in the financial or service industry (e.g. of service are Airline, Telco, Hotel, Tourism).
• Fresh graduates are encouraged to apply.
• License and relevant certifications (PCE, MTA, FIMM, IPPC/PPKM etc) is an added advantage.
• Possess strong interest in financial planning, investment, lending, and sales.
• Strong understanding of both financial and non-financial markets as well as excellent communication and interpersonal skills.
• Good social networking skill and able to deliver and maintain high quality of customer service.
• Multi-lingual will be an added advantage.
• Possesses own transport and willing to travel.

Only shortlisted candidate will be notified