Retail Sales Associate – Sungai Petani (Customer‑Focused)

CG Computers Sdn Bhd; Alor Setar; On-site; MYR 18,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Vision insurance

Opportunities for promotion

Job summary

CG Computers Sdn Bhd is recruiting Retail Sales Associates for Sungai Petani, Kedah. You will greet customers, assess needs, and recommend products while ensuring accurate transactions at the POS and maintaining an appealing store environment.

The role requires strong customer focus, basic English and Bahasa Malaysia communication, and willingness to work shifts, weekends, and holidays. Fresh graduates are welcome.

Qualifications

• SPM or higher required; retail or customer service experience is a plus.
• Basic English and Bahasa Malaysia communication skills expected.
• Familiarity with POS systems is advantageous.

Responsibilities

• Greet customers promptly and professionally on entry.
• Understand needs and recommend products or solutions.
• Explain features, pricing, promotions, and after-sales services clearly.
• Upsell and cross-sell to maximize sales value.
• Handle inquiries, complaints, and feedback courteously.
• Operate POS for billing, payments, and returns.
• Assist in stock receiving, replenishment, and inventory management.
• Maintain visual merchandising standards and store cleanliness.
• Work toward sales targets and contribute to KPIs.

Skills

English communication

Bahasa Malaysia

POS familiarity

Numeracy

Education

SPM or higher

Job description

CG Computers Sdn Bhd is recruiting Retail Sales Associates for Sungai Petani, Kedah. You will greet customers, assess needs, and recommend products while ensuring accurate transactions at the POS and maintaining an appealing store environment.

The role requires strong customer focus, basic English and Bahasa Malaysia communication, and willingness to work shifts, weekends, and holidays. Fresh graduates are welcome.