Customer Experience Lead - In-Store & Cashier

Watsons Malaysia; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading pharmacy retailer is seeking candidates for a position that focuses on delivering exceptional customer service and efficient shop operations in Johor, Malaysia. Applicants should have a minimum PMR/PT3/SKM, be proficient in Bahasa Melayu and English, and possess a pleasant personality with strong communication skills. Experience in the health or retail pharmacy industry is an advantage. Weekend and shift work may be required.

Qualifications

• Minimum PMR/PT3/SKM required.
• Fluent in Bahasa Melayu and English.
• Pleasant personality with strong communication skills.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintain sufficient stock levels at all times.
• Be a cashier and promote expertise in Watsons VIP Member Card.

Skills

Customer service

Communication skills

Interpersonal skills

Adaptability

Education

PMR/PT3/SKM

Job description

A leading pharmacy retailer is seeking candidates for a position that focuses on delivering exceptional customer service and efficient shop operations in Johor, Malaysia. Applicants should have a minimum PMR/PT3/SKM, be proficient in Bahasa Melayu and English, and possess a pleasant personality with strong communication skills. Experience in the health or retail pharmacy industry is an advantage. Weekend and shift work may be required.