Customer Due Diligence (KYB) Team Lead

Centauri Services And Technology Sdn. Bhd.; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Unlimited transport allowance

Monthly team building

Fitness & wellness benefits

Job summary

OKX in Kuala Lumpur seeks a CDD Team Lead to lead the KYC/AML compliance function, analyzing onboarding cases for AML and fraud risks and ensuring regulatory alignment across jurisdictions.

The role requires strong people leadership, cross-unit collaboration, and the ability to deliver high-quality service with limited supervision. Located in Malaysia, the position offers exposure to a multinational environment and growth opportunities.

Qualifications

• 3+ years of related experience in KYC/KYB, AML compliance, or similar risk-control roles.
• Experience across multiple jurisdictions in dynamic environments.
• Strong communication, planning, and organizational skills.

Responsibilities

• Provide people management and development for the CDD team and meet service levels.
• Liaise with Compliance and business unit management.
• Oversee onboarding and enhance onboarding processes.
• Monitor periodic reviews to satisfy regulatory requirements.
• Maintain independence of judgement and act as SME to stakeholders.
• Prepare daily/weekly metrics and progress reports.
• Serve as primary contact for clients and internal/external stakeholders.
• Ensure legal and customer files comply with regulations and policies.
• Investigate screening matches for sanctions/PEPs/adverse media and take appropriate action.

Skills

KYC/KYB

AML Compliance

Team Leadership

Stakeholder Management

Education

Bachelor's Degree or equivalent

Job description

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. The CDD Team lead is responsible to review customer KYC cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-customer and sanctions compliance experience.

What You'll Be Doing

Provide people management and development responsibilities and ensure team service level standards are met.

Liaise with Compliance department and management within business units.

Assist in overseeing new client onboarding and assist in implementing process enhancements to improve client onboarding experience.

Monitor periodic review to ensure regulatory requirements are met.

Has the ability to operate with a limited level of direct supervision.

Can exercise independence of judgement and autonomy.

Acts as SME to stakeholders and /or other team members.

Prepare daily and weekly metrics and progress reports.

Being the contact point for any question arising from clients and any other internal/external stakeholders.

Ensure that all legal and customer files/data are maintained in accordance with European Regulations and Group policies

Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.

Provide information to management in respect of AML/CDD issues arising.

Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.

Manage specific projects, which may arise from time to time.

What We Look For In You

You have 3+ years of related experience in, KYC/KYB, Anti-Money Laundering (AML) Compliance or a similar compliance or risk control-related function in the financial service industry and have had experience in working across multiple jurisdictions in a dynamic and changing environment.

Bachelor's Degree or relevant equivalent experience or professional qualification.

Proven people management experience with the ability to see the big picture without losing attention to detail.

Strong communication, planning, and organisational skills

Excellent command of spoken and written English is required.

You are a 'team player' who can work well within the function to deliver a quality service.

Nice to Haves

• ACAMs, ICA certification or demonstrated knowledge of AML regulations is an advantage
• Experience working with teams across global offices and time zones
• Individuals who can research, process, and interpret large amounts of information every day which will allow you to make ethical decisions with integrity
• Competitive remuneration package (Basic Salary + KPI Allowances + Shift Allowances + Yearly Bonuses)
• Unlimited transport allowance (T&C apply)
• Monthly team building
• Fitness & wellness benefits per annum
• Convenient workplace (5 minutes walk from MRT TRX)
• Insurance coverage for employees & dependants
• Excellent prospects for growth and promotion: We provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed
• Employee engagement, recognition and appreciation program
• Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations