Customer Delivery Networking Lead (Cisco, ACI, VXLAN)

RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS); Kuala Lumpur; On-site; MYR 200,000 - 320,000; Full time

Job summary

RiDiK, a subsidiary of CLPS, is seeking a Customer Delivery Engineering Technical Leader in Malaysia to drive advanced Cisco solutions. The role requires 8+ years of experience, CISCO Nexus/ACI and VXLAN expertise, and a strong focus on design, testing and customer success.

You will mentor teams, develop IP assets and collaborate with Cisco and customer stakeholders to deliver optimized architectures and service improvements.

Qualifications

• Contribute to customer problem resolution, innovation and engineering engagement.
• Mentor and develop others; share IP and training content.
• Collaborate with engineering to resolve complex issues and plan solutions.

Responsibilities

• Interact with customers and Cisco stakeholders to plan, design, install and optimize Cisco products.
• Translate business requirements into solution designs and support presales.
• Lead resolution of escalations and drive serviceability improvements.

Skills

Problem resolution

Innovation

Engineering engagement

Intellectual capital

Talent development

Mentoring

IP creation

Solution design

Cisco expertise

Education

BS in CS/EE or equivalent

Tools

Cisco Nexus

Cisco ACI

VXLAN

Job description

RiDiK, a subsidiary of CLPS, is seeking a Customer Delivery Engineering Technical Leader in Malaysia to drive advanced Cisco solutions. The role requires 8+ years of experience, CISCO Nexus/ACI and VXLAN expertise, and a strong focus on design, testing and customer success.

You will mentor teams, develop IP assets and collaborate with Cisco and customer stakeholders to deliver optimized architectures and service improvements.