Customer-Centric Retail Sales Associate - Bonus & Discount

VERONA BAKE (M) SDN BHD; Skudai; On-site; MYR 22,000 - 36,000; Full time

Benefits offered by this job

EPF/SOCSO/EIS

Annual Leave

Medical Leave

Uniform Provided

Training Provided

Staff Discount

Incentive

Bonus

Job summary

VERONA BAKE (M) SDN BHD is seeking a customer-focused Retail Sales Associate in Malaysia. You will recommend products, handle sales, and respond to inquiries with a friendly service mindset to ensure smooth checkout and high customer satisfaction.

The role requires flexibility to work weekends, with emphasis on accurate payments, product knowledge, and compliance with store policies to maintain a clean, safe store environment.

Qualifications

• SPM or equivalent is required.
• Experience in a related field is preferred.
• Able to communicate in Malay and English, or Mandarin to effectively communicate with Mandarin-speaking clients.
• Excellent communication and interpersonal skills.

Responsibilities

• Recommend products to customers and complete the sales process.
• Answer customer inquiries and provide excellent customer service.
• Process customer payments and ensure accurate change.
• Keep up to date with product information.
• Ensure timely product shelving and neat presentation.
• Maintain cleanliness in the store and work areas, ensuring food safety.
• Follow all company policies and procedures.
• To perform other ad-hoc tasks assigned by the superior.

Skills

Malay-English bilingual

Mandarin communication

Customer service

Cash handling

Interpersonal skills

Food safety awareness

Education

SPM or equivalent

Tools

POS system

Job description

VERONA BAKE (M) SDN BHD is seeking a customer-focused Retail Sales Associate in Malaysia. You will recommend products, handle sales, and respond to inquiries with a friendly service mindset to ensure smooth checkout and high customer satisfaction.

The role requires flexibility to work weekends, with emphasis on accurate payments, product knowledge, and compliance with store policies to maintain a clean, safe store environment.