Customer Care Intern: Elevate Commercial Experience

Schneider Electric Industries (M) Sdn Bhd; Selangor; On-site; MYR 11,000 - 22,000; Part time

Job summary

Schneider Electric Industries (M) Sdn Bhd is seeking a Commercial Customer Care Intern to support customers and sales teams with end-to-end order processing, queries, stock information, and credit details. You will engage in multi-channel customer support, including phone, chat, and text, while maintaining high accuracy and contributing to revenue through lead qualification and quotations.

This internship offers practical exposure across production and distribution, with strong emphasis on

Qualifications

• Currently pursuing a Bachelor’s degree in a relevant field.
• Engineering technology background preferred; others encouraged.
• Internship duration of 3 to 6 months.
• Excellent communication and organizational skills.
• Ability to work independently while collaborating with a team.

Responsibilities

• Support customers and sales teams with order processing, queries, stock, and credit details.
• Handle technical and non-technical customer support across multiple channels.
• Process and administer orders with high accuracy.
• Participate in revenue generation through lead qualification and quotations.
• Act as liaison between customers, production, and distribution.

Skills

Communication skills

Adaptability

Detail oriented

Independent worker

Education

Bachelor’s degree in engineering technology or related field

Job description

Schneider Electric Industries (M) Sdn Bhd is seeking a Commercial Customer Care Intern to support customers and sales teams with end-to-end order processing, queries, stock information, and credit details. You will engage in multi-channel customer support, including phone, chat, and text, while maintaining high accuracy and contributing to revenue through lead qualification and quotations.

This internship offers practical exposure across production and distribution, with strong emphasis on