Critical Systems Coordinator

EdgeConneX; Kuala Lumpur; On-site; MYR 67,000 - 134,000; Full time

Job summary

EdgeConneX in Cyberjaya is seeking a Critical Systems Coordinator to manage maintenance scheduling for data center assets. You will coordinate with vendors and data center operations managers to ensure preventive and corrective tasks are executed efficiently.

You will maintain maintenance plans, document procedures, and track work orders in CMMS, while supporting internal and external clients and ensuring adherence to policies and standards.

Responsibilities

• Use CMMS to schedule and track preventative or corrective maintenance
• Create and edit maintenance plans accordingly with moratorium periods
• Utilize systems/tools provided to manage and monitor customer, vendor, and PM/MOP tickets
• Manage vendor relationships and conduct training
• Update all equipment and systems in CMMS
• Write and maintain Method of Procedures (MOP) supporting preventive and corrective maintenance
• Work with and manage internal and external clients
• Perform additional duties while adhering to processes, policies, and standards
• Create and provide documentation as needed by Management
• Availability to work additional hours as needed

Job description

The Critical Systems Coordinator will be responsible for managing the process of scheduling preventive and corrective maintenance with all critical systems vendors that are contracted to support our data centers. This includes working directly with our vendors as well as the data center operations managers and directors. The Critical Systems Coordinator is responsible for the maintenance plans for all data centers and should be able to bring together all the resources needed to complete maintenance tasks including assembling and coordinating information, people, materials, and equipment necessary to get the job done. Responsibility will include scheduling preventative maintenance by clarifying information and doing research into the industry best practices. The Critical Systems Coordinator will help support facilities by investigating possible causes of an event and investigate any recurring issues. Responsibilities shall also include responding to maintenance request emails, scheduling repairs and dispatching maintenance crew, and entering and closing CMMS work orders.

This position is based in Cyberjaya.

Primary Responsibilities

• Use CMMS to schedule and track preventative or corrective maintenance
• Create and edit maintenance plans accordingly with moratorium periods
• Utilize systems/tools provided to manage and monitor customer, vendor, and PM/MOP tickets
• Manage vendor relationships and conduct training
• Update all equipment and systems in CMMS
• Write and maintain Method of Procedures (MOP) supporting preventive and corrective maintenance
• Work with and manage internal and external clients
• Perform additional duties while adhering to processes, policies, and standards
• Create and provide documentation as needed by Management
• Availability to work additional hours as needed

Knowledge, Skills & Abilities

• Willingness to communicate and work in a team environment while maintaining the ability to be
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