Critical Facilities Manager

Xircle Talent; Iskandar Puteri; On-site; MYR 180,000 - 300,000; Full time

Job summary

Xircle Talent is recruiting on behalf of a global professional services client in Malaysia for a Senior Facilities Operations Manager. The role leads on-site operations, team and vendor management, and oversees site facility management (O&M), finance, HSE, and procurement.

You will drive preventative and reactive maintenance programs, ensure statutory compliance, and manage all plant, mechanical, and electrical systems, while maintaining high standards of safety and service delivery.

Qualifications

• CDCP certification required.
• Bachelor's degree in ME/EE/Operational Eng.
• 6–8 years in engineering or critical environment space.
• 2–3 years operating electrical and mechanical services in Tier III data center.
• Hands-on data center maintenance and operations.
• Experience with M&E and building systems (CRAU, chillers, PDU, UPS, switchgear, DX cooling, cabling).
• Experience with Job Hazards Analysis (JHA).
• Strong communication and people skills.
• CAD/AutoCAD knowledge beneficial.

Responsibilities

• Lead on-site Engineering Operations teams and vendors.
• Ensure policy and procedure adherence by staff and vendors.
• Act as escalation point for critical failures and reporting.
• Implement maintenance programs and helpdesk management.
• Manage hard and soft services and ensure standards.
• Oversee subcontractor repairs with quality and compliance.
• Monitor contractor performance against budgets.
• Coordinate meetings with contractors to address underperformance.
• Ensure maintenance documentation supports asset management.
• Assist client with statutory compliance and certifications.

Skills

CDCP

Data center ops

M&E

Team leadership

JHA

Communication

Education

Bachelor's Degree in Mechanical/Electrical/Operational Eng

Tools

AutoCAD

Job description

About Our Client

Our client is a global professional services firm specializing in real estate and investment management.

Job Summary

This role leads on-site operational, team, and vendor management, with overall responsibility for site facility management (O&M), finance, HSE, and procurement. The primary purpose is to ensure excellence in preventative and reactive maintenance programs, statutory compliance, and the effective management of all plant, mechanical, and electrical systems.

Key Responsibilities

• Lead and direct multi-skilled Engineering Operations teams, including directly employed staff and vendors.
• Ensure strict adherence to client and company policies and procedures by all staff and vendors within facilities.
• Serve as an escalation point for critical failures, assisting the technical team with safety, identification, analysis, rectification, and improvement reporting.
• Implement operational standards, procedures, preventive/planned maintenance programs, repair/replacement initiatives, and helpdesk management.
• Manage both hard and soft service operations, ensuring implementation of agreed procedures and standards.
• Oversee all site repair and maintenance by subcontractors to ensure work completion, quality, and compliance with specifications and ordinances.
• Monitor, measure, and report on specialist contractor performance against agreed contractual budgets.
• Coordinate periodic meetings with contractors, vendors, and suppliers to maintain standards and develop corrective action plans for underperformance.
• Ensure maintenance documentation meets required standards for effective asset management.
• Assist the client with statutory compliance requirements and certifications for the site.

Requirements

• Certified Data Centre Professional (CDCP).
• Bachelor's Degree in Mechanical, Electrical, or Operational Engineering.
• 6-8 years of relevant experience in engineering or critical environment space.
• 2-3 years' experience in operating electrical and mechanical services in a Tier III or equivalent data center/critical facility.
• Competent and experienced in data center and/or critical environment maintenance and operations.
• Hands-on experience and knowledge in M&E and building-related systems (e.g., CRAU, chillers, PDU, UPS, Switch Gears Ops, DX cooling, network structured cabling, security).
• Competent in undertaking Job Hazards Analysis (JHA).
• Excellent people skills and ability to interact with diverse client and vendor staff.
• Strong verbal and written communication skills, including technical writing or business justification.
• Sound computer skills in Windows-based operating systems; AutoCAD skills are an advantage.
• 5-8 years of experience managing people and operations/technical aspects, preferably in a Data Center environment.
• Recent hands-on experience is preferred.