Critical Facilities Technician

cw; Johor; On-site; MYR 48,000 - 82,000; Full time

Job summary

Cushman & Wakefield is seeking a hands-on Critical Facilities Technician to support the safe and reliable 24/7 operation of a mission-critical data center. You will monitor, operate, and maintain mechanical and electrical infrastructure during shift, responding to alarms and anomalies per client procedures and safety requirements.

In this role you will perform scheduled rounds, update CMMS records, raise work orders, and assist third-party vendors while maintaining strict safety standards and

Qualifications

• 2+ years in critical facility operations or mission-critical environments.
• Experience as a shift technician or facilities technician in data centers preferred.
• Hands-on knowledge of mechanical and electrical infrastructure.
• Familiar with BMS, PMS, safety systems and alarm interpretation.
• Strong fault-finding, problem-solving and escalation skills.

Responsibilities

• Operate and monitor 24/7 data center facilities to meet SLA and uptime.
• Conduct facility rounds, readings, and equipment status checks.
• Raise work orders for abnormalities and document results in CMMS.
• Perform preventive, corrective, and non-certified maintenance tasks.
• Support third-party vendors and monitor work activities.
• Provide clear shift handover notes and escalate as needed.

Skills

Critical facilities operations

Shift technician

Plant operator

Facilities maintenance

BMS

PMS

CMMS

Electrical safety

Problem-solving

Education

Trade/technical qualification in Mechanical or Electrical or Building Services

Tools

CMMS software

BMS

PMS

Safety systems

Job description

Critical Facilities Technician

Job Description Summary

We are looking for a hands-on Critical Facilities Technician to support the safe and reliable 24/7 operation of a mission-critical data center facility. This role is responsible for monitoring, operating, and maintaining mechanical and electrical infrastructure during shift, responding to alarms and abnormal conditions, and supporting preventive and corrective maintenance in line with client procedures, SLAs, and safety requirements.

Job Description

About the Role:

• Deliver assigned Maintenance Services to client SLA and KPI requirements, supporting continuous facility uptime and safe 24/7 operations.
• MonitorBMS,PMS, safety systems, and other monitoring platforms during shift, identifying deviations from normal operating parameters and escalating promptly in line with approved procedures.
• Conduct scheduled facility rounds, readings, and equipment status checks across mechanical, electrical, safety, and general facility systems.
• Raise work orders for abnormal findings and support accurate documentation of inspection results, recommended actions, and timescales in CMMS or other designated tools.
• Perform approved preventive, corrective, and non-certified technical maintenance tasks within assigned competence, qualification, and authorization levels.
• Support preventive maintenance activities carried out by third-party vendors by providing access, escorting where required, monitoring works, and recording completed activity tickets.
• UseCMMSto review assigned work orders, update maintenance records, capture readings and observations, and close completed tasks with sufficient detail.
• Respond to emergency incidents before external responders arrive, within training and authorization limits.
• Comply with all client and Cushman & Wakefield procedures, safety requirements, electrical safety rules, life safety requirements, environmental controls, and applicable regulations.
• Provide clear shift handover notes, incident updates, work order comments, and escalation communications to the Plant Supervisor, shift team, and client representatives.

About You:

• 2+ years of relevant experience in critical facility operations, building services maintenance, engineering, or another mission-critical environment.
• Experience as ashift technician, plant operator, or facilities technicianin a Tier III or equivalent data center or mission-critical facility is preferred.
• Hands-on knowledge of facility mechanical and electrical infrastructure systems and mission-critical maintenance practices.
• Familiarity withBMS,PMS, safety systems, and the ability to interpret alarms, readings, operating status, and facility trends.
• Strong practical fault-finding, problem-solving, and decision-making skills within approved procedures and escalation paths.
• Good communication, shift handover, and work order documentation skills.
• Working knowledge ofCMMSplatforms for reviewing tasks, updating maintenance records, and closing work orders accurately.
• Strong safety mindset, including adherence to electrical safety, life safety, emergency response, and environmental requirements.
• Relevant trade, technical, or vocational qualification inMechanical, Electrical, Building Services, or a related discipline.
• Valid Certificate of Qualification or license where required by applicable regulations.
• First aid,CPR/AED, electrical safety, and hazardous materials response training would be an advantage where applicable.

INCO: “Cushman & Wakefield”